Michael Fick

Just wanted to thank Pete for following up with me after he sold me my Jeep 3 years ago and serving my Jeep at Ferman. he sold me my Jeep 3 years ago and serving my Jeep at Ferman. More

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Special thanks to my salesman Jonathan Lopez, his manager, Robert Suarez, Scott Poth Who handled the financing and paperwork aspects, and Michael Fick In the service department. You each made my new manager, Robert Suarez, Scott Poth Who handled the financing and paperwork aspects, and Michael Fick In the service department. You each made my new jeep purchase so comfortable and seamless… It’s usually an experience I dread. I can’t express how appreciative I am. It was a night and day comparison to previous vehicle purchases.. All future business and referrals will certainly be sent your way. More

by Jennifer Prouty Verified Customer Verified Customer

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Ferman dealership has given us great customer service. Dylan was my salesman and he was amazing. We originally came in the 1st week of October 2022 to order a new 2023 Purple Rein Jeep. When the order w Dylan was my salesman and he was amazing. We originally came in the 1st week of October 2022 to order a new 2023 Purple Rein Jeep. When the order was put into the computer it wouldn't go through. Unfortunately we found out that morning Jeep had stopped taking orders. We left without buying anything because I was set on a Purple Jeep. A few days later Dylan gave me a call regarding a trade in. A 2016 Purple Back country Jeep had been traded in. Long story short we purchased the jeep Purple Jeep with an extended warranty and I love my jeep. We just had the oil changed 1/19/24 our service advisor Mike was great and when I picked up my Jeep they had even cleaned my jeep inside and out. Thanks to the Ferman team for everything. More

by Tamara Sweet Verified Customer Verified Customer

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Nice dealershiip! Everyone I dealt with during my car buying experience were professional and courteous. They took what is usually a stressful situation and made it ex Everyone I dealt with during my car buying experience were professional and courteous. They took what is usually a stressful situation and made it extremely easy. More

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Michael in service has been amazing at getting my vehicle up and running .. he is always available when we are in need of assistance and has always treated us with the highest level of professionalism and un up and running .. he is always available when we are in need of assistance and has always treated us with the highest level of professionalism and understanding....He has truly earned our trust in dealing with the Service Department... its refreshing when you leave a message to know that i will definitely get a call back.... our experience has truly been a great one.. thanks to Mike.... More

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I'm thrilled about the professional manner I was treated. Will recommend. 4th vertical front dealership. Thank you Will recommend. 4th vertical front dealership. Thank you More

by matt.tiernan Verified Customer Verified Customer

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Lizzy Lam was an awesome salesperson. She sold us our 22 Ram and she assisted me in building my Durango Hellcat. She kept me posted on the status on the vehicle; from order acceptance, She sold us our 22 Ram and she assisted me in building my Durango Hellcat. She kept me posted on the status on the vehicle; from order acceptance, production and inspection. Scott was incredible in explaining what the additional protection plan covers, what it doesn’t and the advantages in having it. More

by blhaines Verified Customer Verified Customer

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Joseph was awesome. I've already done this survey before though. He was very helpful & answered all questions & concerns. I've already done this survey before though. He was very helpful & answered all questions & concerns. More

by Joeklock56 Verified Customer Verified Customer

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Joseph was great! I want to adopt him. Very friendly & helpful with all questions & concerns. I want to adopt him. Very friendly & helpful with all questions & concerns. More

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The whole experience was great. They went over and above to explain everything.Mike was very nice. They went over and above to explain everything.Mike was very nice. More

by TWOSEATER6 Verified Customer Verified Customer

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