Michael Founds

Michael Founds at Contemporary Motor Cars is the absolute best!!! I have been getting cars from him for 25 years!! The greatest!! Always a pleasure, thank you!!’ best!!! I have been getting cars from him for 25 years!! The greatest!! Always a pleasure, thank you!!’ More

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Robert was helpful, informative and extremely cooperative. He succeeded in making my car buying a smooth and pleasant experience. The main aspect that stands out for me is that he was genuinel cooperative. He succeeded in making my car buying a smooth and pleasant experience. The main aspect that stands out for me is that he was genuinely focused on making sure I was satisfied in every respect. And I was. More

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Robert Cavalieri was -very professional - Easy to deal with - Very knowledgeable on all products - Pricing on the newcar (sl 55 2022) and my trad-in sl550 2018 was very reasonable. - Always available t with - Very knowledgeable on all products - Pricing on the newcar (sl 55 2022) and my trad-in sl550 2018 was very reasonable. - Always available to answer any and all questions. - honest and trustworthy. - I was vey satisfied with the level of service I received from start to finish ( bought a sl55 2022 and traded in a sl550 2018) - The whole process was done in a timely manner. - It was a pleasure to deal with Rob and contemporary Motors and I highly recommend them. I love the SL55 I bought and my overall experience was a 10 out of 10. More

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The dealership is top class to work with. Robert Cavalieri is professional, knowledgeable, responsive and personally invested in making your experience the best it can be. He is one of the good guy Cavalieri is professional, knowledgeable, responsive and personally invested in making your experience the best it can be. He is one of the good guys! More

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This dealership has been caught red handed. The following is a short summary of how Contemporary Motor Cars Inc, a Mercedes Benz Dealership in Little Silver NJ went to great lengths to attempt t The following is a short summary of how Contemporary Motor Cars Inc, a Mercedes Benz Dealership in Little Silver NJ went to great lengths to attempt to have me pay over $12,000 for a new transmission. This is after requesting a simple program that was originally quoted as being $330 for a few hours labor in early April of this year 2019. My vehicle is an ML63 and was in perfect condition before leaving it with the dealership to have the transmission control module re programmed. Thousands of dollars out of pocket and months later they gave me back an ML63 that was no longer drivable. I was told by Contemporary Motor Car that they would need to replace the entire transmission and I would need to pay for all associated parts if I wanted my ML63 to be operational again. I am forced to take the ML63 vehicle from CMC and at this point the vehicle is not functional and cannot be driven as the transmission is not operating and will not change gears anymore. I was given documentation from CMC that stated in full detail, exactly what they found that fully justified replacing an entire transmission, such as bolts that had come out of the valve body and a steel check ball that they also claimed had come from inside the valve body. I took photos and video at the dealership after asking permission and will be posting on a soon to be released blog that shares the full story. Terry Beck is the supervising service manager and I had a meeting with him and Steven Jung (service advisor) that lasted over an hour at the dealership on the 22nd of May around 430pm. Terry Beck and Steven Jung both agreed in this meeting that they had returned my ML63 back to me and the vehicle was not drivable. At the end of our meeting, Terry, said "I'm appalled at where we are right now" Terry told me that he use to be in the shop before you came into the service and he stated "the integrity that I have, I'm not liking what I hear" Terry also said, "Let me look into this and get back with you so we can successfully resolve this and get your car back on the road" Several weeks had passed by since I met with Terry and Steve and not a single person from CMC had attempted to contact me with any help. This was an email from Terry Beck still insisting on me paying for the repairs that were never needed. Terry underlined the words THIS IS MY LAST EMAIL to make it clear what his intentions were. This was how I was treated!!!!!! Terry Beck #####@cmcbenz.com, Tue, July 16, 6:09AM Mr. Trent We are waiting for your decision on moving forward with the repairs on your vehicle, this is my last email. Terry Beck As I said, I was given documentation from CMC that stated in full. Detailing exactly what they found that fully justified over $12,000 in work. Such as bolts that had come out of the valve body and a steel check ball that they also claimed had come from inside the valve body. These statements were later found to be untrue and 100% fabricated. These details were uncovered through an inspection and removal of the parts in question by another transmission company. This was all documented and reported. It was even confirmed that none of the parts I paid CMC to put into the vehicle (ie replacement of valve body) had actually been done and this was all verified in writing and I have photos. I actually paid money to CMC for labor that they claimed to have done and they gave me a report in writing, but never actually did the work. None of the parts CMC claimed to have been missing from the original valve body (Which they documented in writing) were actually missing. The original valve body and transmission were in perfect condition. I paid the new transmission company to reprogram the same made transmission control module for the cost of $200. This ML63 never had anything wrong and drove perfectly. When faced with bad service, unfair policy or corporate indifference, most people these days will publish a negative review, which I fully understand. When that same company are caught engaging in deceptive practices, making misleading statements and are ultimately caught red handed, it's time to release it on every social media platform available, such as blogs and YouTube channels that identify with these kind of predatory business practices. I tried emailing the general manager and several other people at Contemporary over the months and not a single person responded. I did speak with Mercedes Benz USA and gave them dozens of documents to prove what had happen and they were horrified. Needless to say, I am taking the steps to fully expose this in every way possible to let people know not to do business with Contemporary Motor Cars Inc. More

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Top of The Game in Mercedes Benz Dealers I have known Mike Founds for many years he is a Class Act and total Professional. The experience at this dealership is 100% White Glove!! They are the I have known Mike Founds for many years he is a Class Act and total Professional. The experience at this dealership is 100% White Glove!! They are the only dealership to go to for Mercedes Benz worthy of the product in Metro NY/ NJ. Worth the trip for the experience from anywhere!! David Evans Westfield NJ More

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The Best experience I have purchased dozens of new cars in my lifetime and I have never had a better customer experience here. It's my 5th Mercedes bought here and it kee I have purchased dozens of new cars in my lifetime and I have never had a better customer experience here. It's my 5th Mercedes bought here and it keeps getting better every time. If you want a great price and a red carpet buying experience look no further. More

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5 Star service Jonathan Paciello made the buying experience simple and fast. Jonathan was knowledge and extremely professional. Contemporary Motors is truly the best Jonathan Paciello made the buying experience simple and fast. Jonathan was knowledge and extremely professional. Contemporary Motors is truly the best, 5 stars and white glove service from start to finish. Give these guys the academy award for best dealership in the tri state area. More

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Best New Car Experience All members of the staff from manager to salesperson to finance agent were outstanding in their attitude, knowledge, help and friendliness. Atmospher All members of the staff from manager to salesperson to finance agent were outstanding in their attitude, knowledge, help and friendliness. Atmosphere at dealership showroom is calm, warm and inviting. No one harassing you or following you around. We were treated with the utmost dignity and all our inquiries where answered. We had the best salesman, Alan Ross. A true gentleman and Alan posses a wonderful personality and great sense of humor. In spite of how busy the day was when we went to pick up our car, Michael Founds of management, took the time to speak with us and offer his well wishes to us. Anyone who is close by to Contemporary Motors and is in the market for a Mercedes should not think twice about leasing or buying through Contemporary Motors. They are top notch in all areas and go see Alan Ross. Also Eric was so helpful with going through all the features in the car. Anthony & Sherry Plinio More

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Hire a Sensitivity Trainer Service staff is unprofessional, referring to patrons as Hon, Dear, and Damsel in Distress, dripping with sarcasm. Condescending, unable to accept acc Service staff is unprofessional, referring to patrons as Hon, Dear, and Damsel in Distress, dripping with sarcasm. Condescending, unable to accept accountability or be transparent (apparently only Mercedes can de-code the car's messaging system), the service staff needs an overhaul, and sensitivity training (I hope supervisors aren't referring to direct reports in this manner-- its an exposure too). A Mercedes C400 with less than 3500 miles, two recalls, and multiple service visits, Its important to trust your service team. And when you don't, it makes a new model like this, worthless and unreliable, as I've experienced. I won't be keeping my Mercedes. After less than 3500 miles, its far too uncomfortable to drive, and high maintenance for me to rely on, and worse, I simply don't believe the car is safe. And safety has to come first. More

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