Michael Gomez
Michael Gomez at Carlisle Cadillac Buick GMC
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Michael Gomez | Page 6

Service Advisor

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.7
75 Reviews
4.7

75 Reviews

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75 Reviews of Michael Gomez

April 07, 2023

Dealership Rating
Employee Rating

Brought my 2001 Corvette in for inspection. Fast service, professional care and friendly staff. No glue residue from old stickers. Appreciated that. This is my go to dealership for all my n More

by BACK2ROTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2023

Carlisle Cadillac Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2023

Dealership Rating
Employee Rating

I purchased a used car that was scheduled for a repair. It took over a month for the repair and I had to check on my car 2 twice a week to get updates and even push to get the car finished. Felt like once More

by eeeiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Drury, Pat Honore, Charles Vanasdalan

Mar 29, 2023

Carlisle Cadillac Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, The Carlisle Cadillac Buick GMC Team

March 11, 2023

Dealership Rating
Employee Rating

Very pleasant and quick to get my oil changed. ..They are always so nice and welcoming..It's the only place I trust to take my car to for servicing..Thank You More

by sblueyes44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

Mar 13, 2023

Carlisle Cadillac Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Carlisle Cadillac Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

March 06, 2023

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Employee Rating

Service was done on time as promised. I waited for the vehicle and had to sit in the showroom as the waiting reception area was full. Also, parking is very limited to park around the deal More

by cgoodhart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2023

Dealership Rating
Employee Rating

Gomez told me to call make a appointment for 1 or 2 day 2 would work better to get the top put-on better . so i did and stayed at a hotel. day 1 my jeep set out side all day the next day around 3: 00 PM wen More

by GGRIM5
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Charles Vanasdalan

Feb 04, 2023

Carlisle Cadillac Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 28, 2023

Dealership Rating
Employee Rating

My wife and I were looking for a new GMC Terrain with specific color's and options. In this day that is not an easy task, this search lead us to Carlisle Buick GMC. Being an hour away we called the dea More

by Mmyers625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Drury, Amber Siegfried, Recon Dept.

Jan 29, 2023

Carlisle Cadillac Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amber met your expectations. Thank you again for choosing Carlisle Cadillac Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

January 25, 2023

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Employee Rating

Scheduling was easy and the service was done quickly. Folks were courteous and professional. Good dealership. More

by ldintiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Carlisle Cadillac Buick GMC.

January 20, 2023

Dealership Rating
Employee Rating

All was great and we thank you for that. Just to let you know we love our cars we got new from you. Thank you so much for being so good at all you do. More

by Fred H. P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

Jan 22, 2023

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Fred, and we look forward to working with you again.

January 11, 2023

Dealership Rating
Employee Rating

new to the dealer was great i would recommend them to everyone and it was nice to see they ladies in sales More

by smejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Drury, Nolan Sheely

Jan 12, 2023

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

January 09, 2023

Dealership Rating
Employee Rating

Very poor customer waiting area and always disappointed at not having complimentary car wash following service. Otherwise all was fine. More

by wjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman , Michael Drury, Charles Vanasdalan, Tyler Carroll

Jan 10, 2023

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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