Michael Grasso | Page 3
Service Consultant
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
Dealership Experience
3 yrs, 4 mos
Industry Experience
22 yrs, 4 mos
Languages Spoken
English
465 Reviews
Write a Review465 Reviews of Michael Grasso
July 21, 2024
Parking lot turns into a pool water intrusion inside of my car dealer ship took no responsibility! my car dealer ship took no responsibility! More
Other Employees Tagged: Giovanni Vargas, Jean Louis, Marco Pinto, Kevin Gomez, Ron Richardson, Eric Ng, Christian Rodriguez
July 21, 2024
I would not recommend this service center. I would think they would attempt to help customers as much as possible but instead, the resolution they offered me was not a resolution at all and t I would think they would attempt to help customers as much as possible but instead, the resolution they offered me was not a resolution at all and they did not even assist in helping me get the water out of my car for an issue that is out of my control. They were quick to charge fees though. The service technician, Grasso, was just average. Not very helpful but it is what it is from this location and the situation. He did say he would have someone from the dealership contact me to talk about my lease and that never happened so another reason I would prefer to not go to this dealership in the future. More
July 07, 2024
Great customer service and very helpful, the waiting wasn’t to long and the lobby is very welcoming. wasn’t to long and the lobby is very welcoming. More
Other Employees Tagged: Jean Louis, Marco Pinto, Kevin Gomez, Ron Richardson, Eric Ng, Christian Rodriguez
July 07, 2024
I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job on my car. services. They were professional, knowledgeable and did an excellent job on my car. More
Other Employees Tagged: James Chalmers, Jean Louis
July 03, 2024
I always receive great service when I come the Accura of Pembroke Pines. They have been like family over the last 15 years that I have been coming. Pembroke Pines. They have been like family over the last 15 years that I have been coming. More
Other Employees Tagged: Michael Duggan
June 20, 2024
The service team is great. Attentive and quick service and comfortable setup to promote ease and productivity if you have to get some work done during your service. Attentive and quick service and comfortable setup to promote ease and productivity if you have to get some work done during your service. More