Michael Johnson

The best buying experience ever! From the ordering to delivery everything was done as said. Sales rep follow up and delivery was excellent From the ordering to delivery everything was done as said. Sales rep follow up and delivery was excellent More

by Stone man 1 Verified Customer Verified Customer

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Overall it was a good experience except for the car load of people smoking pot in the car next to me as I loaded gear into my new truck. Not sure what they were doing as they didn't appear to be car shoppin of people smoking pot in the car next to me as I loaded gear into my new truck. Not sure what they were doing as they didn't appear to be car shopping. More

by jwalk43 Verified Customer Verified Customer

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Derrick and Christy did a phenomenal job of helping us order a Yukon as well as setting expectations for arrival of the vehicle. order a Yukon as well as setting expectations for arrival of the vehicle. More

by mjshannon0 Verified Customer Verified Customer

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Great buying experience, my salesman Zach was very helpful throughout the process. Probably the best new car buying experience I’ve ever had helpful throughout the process. Probably the best new car buying experience I’ve ever had More

by Richard Verified Customer Verified Customer

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Our experience at O’Fallon Buick GMC was great! We had a great initial interaction with our salesperson, Beau. He was super personable, knowledgeable and not pushy at all. He placed our truck o We had a great initial interaction with our salesperson, Beau. He was super personable, knowledgeable and not pushy at all. He placed our truck order the following day. It came in, in the time span he predicted. Only issue was that the tonneau cover for the back of the truck was not included in the order like it should have been. We do have to pay for that separately now and bring it back to the dealer to have it installed. As far as the day of pickup was concerned, it went well. The only issue was - we were there 3 hours. That was pretty excessive, in our opinion. It felt as if one piece of the process wouldn’t start until the other part was done and it made it really drawn out. However, we will take amazing customer service over spending less time. We will for sure recommend O’Fallon Buick GMC and Beau again! More

by djedson Verified Customer Verified Customer

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Blake and Dariel were awesome to work with. We bought our first vehicle with them when the 1st opened. This was our 2nd. They treated us like family. Was a great experience! We bought our first vehicle with them when the 1st opened. This was our 2nd. They treated us like family. Was a great experience! More

by bthaberberger Verified Customer Verified Customer

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Great experience! Low pressure sales and they worked with us to find the exact vehicle we were looking for! Christy and Dariel made the process extremely easy and we Low pressure sales and they worked with us to find the exact vehicle we were looking for! Christy and Dariel made the process extremely easy and we would highly recommend them if you are looking for a new car. Also the service department is top notch! More

by kbturnbull Verified Customer Verified Customer

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Everyone was very professional, helpful, and the customer service was excellent. Christy was very courteous and an awesome salesperson who was extremely helpful with getting everything situated before coming service was excellent. Christy was very courteous and an awesome salesperson who was extremely helpful with getting everything situated before coming to purchase the car I was interested in. She also made sure I completed my OnStar setup and informed me on additional information about specific car technology functions, considering this was my first Buick. I felt really welcomed and Darric, the owner, introduced me to everyone and led me to all the right people for assistance. Mike was also a friendly and helpful guy who helped me finance the car and thoroughly constructed a customizable plan fit for my needs. Overall, I had a wonderful experience and would recommend this dealership to my friends and family. Thank you and keep up the good work guys! More

by Sarah DaSilvio Verified Customer Verified Customer

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The best experience I have had with any dealership to date. They worked with me knowing my situation and helped me with options. They gave me the choice of waiting in their very nice lounge for my car or date. They worked with me knowing my situation and helped me with options. They gave me the choice of waiting in their very nice lounge for my car or taking a complementary car. I feel like I’m part of the family instead of some random person like I would at other places. Can’t wait for my next visit! More

by iloveblue088 Verified Customer Verified Customer

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Everyone was friendly and attentive. The salespeople worked as a team to assist me and no one made me feel rushed to decide on my vehicle purchase. The salespeople worked as a team to assist me and no one made me feel rushed to decide on my vehicle purchase. More

by tomlindk1 Verified Customer Verified Customer

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