Michael Lyons

Michael Lyons is always a professional. He is why I continue to return to Crown Mercedes for my service needs. Great to have it fixed on the first visit. He is why I continue to return to Crown Mercedes for my service needs. Great to have it fixed on the first visit. More

Helpful 0

Report | Print

Crown Mercedes is always customer focused and provides quality service. The Service Representative we have worked with for several years (Michael Lyons) is a true professional in every aspect and exceeds quality service. The Service Representative we have worked with for several years (Michael Lyons) is a true professional in every aspect and exceeds the customer care expectations. More

Helpful 0

Report | Print

Michael Lyons went above and beyond to get my car serviced and returned to me much earlier than originally anticipated. serviced and returned to me much earlier than originally anticipated. More

Helpful 0

Report | Print

I’ve worked with Mike Lyons for a number of years now for service on my 2014 MB E350. He’s always kept me in the loop as far a progress on the repairs/maintenance and expected time of completion. Clearly sta service on my 2014 MB E350. He’s always kept me in the loop as far a progress on the repairs/maintenance and expected time of completion. Clearly states on maintenance what us recommended for my vehicle’s age/mileage but, unless there is a significant safety issue, lets me make the decision without pressure on what to perform at the time. More

Helpful 0

Report | Print

It’s a good and excellent service but they should reduce the way they charge customers especially existing customers the way they charge customers especially existing customers More

Helpful 0

Report | Print

Excellent service as always. Quick and very attentive. Micheal Lyons was outstanding in answering all questions. Quick and very attentive. Micheal Lyons was outstanding in answering all questions. More

Helpful 0

Report | Print

michael lyons was terrific! ! Crown motors really stepped up and took care of my issue. thank you ! Crown motors really stepped up and took care of my issue. thank you More

Helpful 0

Report | Print

Customer service is quick and great. Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice for our Mercedes needs. Very cooperative and knowledgeable. Overall great service at this location. More

Helpful 0

Report | Print

The technician caused a star to be lost. I did not get my old parts back. Mike Lyons did a great job in my behalf with the servicing of my car. I did not get my old parts back. Mike Lyons did a great job in my behalf with the servicing of my car. More

Helpful 0

Report | Print

Extremely professional service and sales teams. They deliver a very good customer experience. I’d recommend them. They deliver a very good customer experience. I’d recommend them. More

Helpful 0

Report | Print