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Michael Matson
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Michael Matson | Page 2
Fixed Operations Director
Koons Ford of Annapolis
2540 Riva Road
Annapolis, MD 21401
115 Reviews
115 Reviews
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115 Reviews of Michael Matson
September 26, 2024
While I was pleased with the work performed. I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have been recognized by Koons Ford. I purchased the warranty when I purchased my new Lincoln Aviator in 2020. More
by Mmarsters
Verified Customer
September 26, 2024
While I was pleased with the work performed. I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have been recognized by Koons Ford. I purchased the warranty when I purchased my new Lincoln Aviator in 2020. More
by Mmarsters
September 25, 2024
GREAT DEALERSHIP, WE BUY ALL OUR COMPANY CARS FROM AND HAVE ALL THEM SERVICED THERE. I HAVE BEEN BUYING CARS FROM BOBBY BAKER FOR OVER 30 YEARS HAVE ALL THEM SERVICED THERE. I HAVE BEEN BUYING CARS FROM BOBBY BAKER FOR OVER 30 YEARS More
by PETE36
Other Employees Tagged: Earl Mosby, Mike Treas, Ron Johnson , BOBBY BAKER
September 05, 2024
Michael Alesandrini is the #1 ranked GM in America according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. More
by Marty#1
Other Employees Tagged: John Powell, Andres Zavala, Dave Miller, John Gorman, Randy Tucker, Earl Mosby, Mike Treas, Ron Johnson
September 05, 2024
Terrible experience…despite a scheduled appointment and knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost an hour before they even started. Then I was charged $88 for an oil change that was quoted on their web site as being no charge. When challenged about the cost, my service advisor advised it was a known issue than management was aware of but hasn’t corrected. More
by phshw99
Other Employees Tagged: Earl Mosby, Mike Treas
August 26, 2024
Excellent support and communications from the service department for helping me to get my Mustang engine replaced. department for helping me to get my Mustang engine replaced. More
by NEALCOHEN
Other Employees Tagged: Earl Mosby, Mike Treas
August 22, 2024
Dependable. The most recent visit was timely. Service was performed and car ready as promised. Staff are knowledgeable and pleasant ! The most recent visit was timely. Service was performed and car ready as promised. Staff are knowledgeable and pleasant ! More
by SMENGEL522
Other Employees Tagged: Earl Mosby, Mike Treas , waiting room vendor VERY nice!
August 22, 2024
Excellent service and employees. Always bring my car to a ford dealership whenever possible for service. Always bring my car to a ford dealership whenever possible for service. More
by spunkya54
Other Employees Tagged: Earl Mosby, Mike Treas
August 20, 2024
The service dept was prompt and efficient. Thank you for the GREAT service! Suzanne Vaughn Thank you for the GREAT service! Suzanne Vaughn More
by SUZYVAUGHN2
Other Employees Tagged: Earl Mosby
August 15, 2024
VERY GOOD EXPERIENCE WITH MIKE, QUICK AND EASY NO PROBLEMS, SERVICE DONE RIGHT AND ON TIME. PROBLEMS, SERVICE DONE RIGHT AND ON TIME. More
by JSHERBERT
Other Employees Tagged: Earl Mosby, Mike Treas
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