Michael McGovern | Page 4

Honestly, I wasn't very familiar with the Range Rover Evoque, but by the time I left with my new car, I knew everything about the vehicle! The employees were very patient and informative. They made me fe Evoque, but by the time I left with my new car, I knew everything about the vehicle! The employees were very patient and informative. They made me feel very comfortable with my decision. More

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I was about to buy a Mercedes until I met Michael McGovern at Land Rover. One of the BEST salesman I have ever met. Not pushy, full of knowledge, and honest. I can't explain how happy I am with my pu McGovern at Land Rover. One of the BEST salesman I have ever met. Not pushy, full of knowledge, and honest. I can't explain how happy I am with my purchase. Land Rover customer 4 life!! More

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Mike McGovern makes the Land Rover purchase/lease experience a very pleasant one. I leased a Range Rover Sport last year through Mike, then traded the car yesterday for a fantastic Defender 90 that experience a very pleasant one. I leased a Range Rover Sport last year through Mike, then traded the car yesterday for a fantastic Defender 90 that the dealership was selling. The original RR Sport delivery process was very easy, and this transaction was just as positive. The trade-in value was fair and he helped coordinate some minor repairs to the D90 before delivery. Mike is low-pressure and relaxed, yet very knowledgeable about the product and eager to help. This is my 30th vehicle purchase and easily one of the best experiences I've had. Don't hesitate to contact Mike if you're considering a Land Rover! More

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Mike has helped me now with 4 new car purchases and 3 used.....he has always been extremely helpful and knowledgeable while not pressuring us in any way. He has made the buying process as easy and conci used.....he has always been extremely helpful and knowledgeable while not pressuring us in any way. He has made the buying process as easy and concise as possible every time. More

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I am a first time Land Rover buyer. For the last 20+ years I've owned nothing but Mercedes. I decided to buy when I noticed my Pilates partner loved her Land Rover and bought another one when she decide years I've owned nothing but Mercedes. I decided to buy when I noticed my Pilates partner loved her Land Rover and bought another one when she decided to replace her car. After watching her enjoy her new car for a year, I started asking more questions. She told me how much she loved her sales consultant. How easy he was to work with. What a nice person he was. And how he made buying a car a low key, low pressure experience. She also admitted to being a loyal Land Rover owner and having good experiences with the car. One afternoon I sent Mike an e-mail note to arrange an educational appointment, and he responded within 30+ minutes. The next afternoon I met him and he proceeded to understand my needs and then show me each of the model options that met my criteria. He was very patient and made me feel like he reserved the whole afternoon for me (which is good; since I was there the whole afternoon). At the end, I asked him if I could buy a car. There was no pressure or mention of buying today from him--he respected my initial request to keep the meeting educational. Once we agreed on price and trade-in value for my Mercedes, I asked Mike if we could complete the transaction the next day. I had an early dinner engagement and needed to get home. When I came back the following afternoon, the paperwork was ready for signature and the transaction simply completed. Mike proceeded to sit in my new car with me, providing a tutorial on all the features and helping me with the custom set up. After I left, he also followed up with me to make sure I was happy. About the time the big hail storm blew threw (no, my car was safe!) my battery died. My car just would not start when I went out the garage one morning. Roadside assistance could not start it. The dealership was in high gear dealing with the hail damage. Yet the service department and Mike drove to my house that afternoon with a slightly hail damaged sales car (all service loaners were out) and got my battery recharged and working. They still had me keep the loaner and drove my car back to the shop to make sure there was not a larger problem. All was done at no charge and I picked up my car within a couple days. These are the reasons I enjoy working with Mike and the Land Rover Dallas service department. More

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I had a great buying experience. Michael and Jon were very knowledgable and helpful. I was very pleasantly surprised how well they worked together throughout the process. I have purchased cars at other very knowledgable and helpful. I was very pleasantly surprised how well they worked together throughout the process. I have purchased cars at other dealerships where you got a sense that the competition for commissions was so great that the customer came in 3rd or 4th. These guys put the customer 1st, and I truly appreciate it. John Corrigan More

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