Land Rover Dallas

Reason for Visit: Sales

I recommend this dealer: No

My Review of Land Rover Dallas:
Customer service is very poor. Bought BMW X5 from them. Promised to be ready. Stop by to pick up the car. The car wasn't ready. Had to wait for inspection sticker. Finally left without a car. Again got a call to pick license plate, stopped by to pick up the plate and guess what??? The wasn't there. Their excuse was the lady who handles the plates was off. What a lame excuse. Waste time and gas... Very very very poor customer service experience and will not recommend anybody to deal with this dealer.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Land Rover Dallas:
These guys are horrible!! Purchased a new Car from them which breaks down every week and can never get them to fix it. I either have to schedule a loaner car a month out or I have to spend 10 hours in their loby eveerytime. They have no consideration for anyones time and I am often told "i think we fixed it"....Seriously? Either you did or you didn't. Usually they didn't. I will never buy from them again!! I will probably never buy a Land Rover again if these are the types of Clowns i have to deal with!!!!!!!!!!!

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