Michael Mullin

We recently purchased a new ford explorer. Our sales representative was a pleasure to deal with from beginning to end. He went above and beyond to help with the delivery of the vehicle and set Our sales representative was a pleasure to deal with from beginning to end. He went above and beyond to help with the delivery of the vehicle and setting up the ford app with my wife. We would highly recommend Jannell Ford to anyone looking for a new vehicle. More

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I highly recommend Jannell Ford of Hanover. Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert. Charlie knew the vehicle we were interested in, explained in detail all the systems and even assisted us in setting up our phones. He made this a quick and easy transaction. I can't say enough about the General Sales Manager, Eddie Clark. This is our second vehicle purchase from Jannell and Eddie was hands-on involved in both. He made sure we were satisfied with our experience, understood the process as far as registration transfer, trade in value, maintenance and warranty schedules, basically everything we needed from Jannell Ford. More

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Everyone was very accommodating and made an out of state transaction as easy as possible. Extremely responsive. Car was in excellent condition. transaction as easy as possible. Extremely responsive. Car was in excellent condition. More

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Everyone was very friendly. My salesman gave me his number so I could ask questions. I highly recommend Jannell Ford in Hanover. My salesman gave me his number so I could ask questions. I highly recommend Jannell Ford in Hanover. More

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First time buying a car on my own- they were great! Jake S. Is the best. He was calm polite friendly and not trying to push just relaxed and very nice going over all the information. Everyone was ver Jake S. Is the best. He was calm polite friendly and not trying to push just relaxed and very nice going over all the information. Everyone was very patient with all my questions And they gave me a lot back on most everything I had asked for. ! I’ve been looking for awhile and have even walked out of 2 other dealerships - if you are car shopping definitely make this a place to shop! More

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This is my second vehicle purchase from Jannell, as well as Harry McDougall. Both purchases were not only painless but pleasant experiences. My loyalty lies with Jannell for its great sales team and service as Harry McDougall. Both purchases were not only painless but pleasant experiences. My loyalty lies with Jannell for its great sales team and service department. More

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Absolutely terrific dealer to work with. I purchased a vehicle out of state and the process could not have gone smoother. Mike, Billy, and Eddie were all super responsive and helpful from th I purchased a vehicle out of state and the process could not have gone smoother. Mike, Billy, and Eddie were all super responsive and helpful from the first call, and made what can be a painful process enjoyable and easy. I did not feel pressured into anything I did not want, and they answered all of my many questions honestly, and without judgment. Straightforward and get the job done. Highly, highly recommend this team-and thankful to have found exactly what I wanted in a short amount of time with their help! More

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Rob Sylvia and the whole team at Jannell were great! Very easy to deal with and they were honest and transparent about everything...not pushy at all...family run business that actually cares about the c Very easy to deal with and they were honest and transparent about everything...not pushy at all...family run business that actually cares about the customer and it shows. And LOLA and BUBBA the owners dogs were there to seal the deal. More

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Fantastic experience! Super nice and friendly staff. Everyone was a pleasure to deal with. Would definitely by from them again. Super nice and friendly staff. Everyone was a pleasure to deal with. Would definitely by from them again. More

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Great experience! Sales people were not pushy, dogs running around a plus! Quick, easy, family run. Sales people were not pushy, dogs running around a plus! Quick, easy, family run. More

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