Michael P. (Mike) Porro | Page 3

Very professional excellent service from every aspect. From initial check in to services and excellent speed and quality of service highly recommend Honda World in their excellent service and attention to From initial check in to services and excellent speed and quality of service highly recommend Honda World in their excellent service and attention to customer service More

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Came in for ‘just’ a test drive, went home with a great deal and a beautiful new Honda Insight! The whole process was pleasant and easy too! deal and a beautiful new Honda Insight! The whole process was pleasant and easy too! More

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Very pleased with my vehicle selection and many names Very pleased with my vehicle selection and many names were not listed who stepped in to help me such as Shawn Bauer Chuck Morelli. I am telling eve Very pleased with my vehicle selection and many names were not listed who stepped in to help me such as Shawn Bauer Chuck Morelli. I am telling everybody I know about Honda World Louisville Kentucky the best dealership experience ever. More

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Great experience! Bought a used car and would do it again with Honda World! Special thanks to Damon Hampton who made this transfer as smooth as possible and was a pleasure to do business with! with Honda World! Special thanks to Damon Hampton who made this transfer as smooth as possible and was a pleasure to do business with! More

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Our experience was great. Our salesman was not at all pressuring and the guy who did the tech stuff at the end was amazing. Everyone involved had too if the line performance. pressuring and the guy who did the tech stuff at the end was amazing. Everyone involved had too if the line performance. More

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Excellent customer service and staff were knowledgeable. I went to the dealership, from out of town, to inquire about a specific vehicle with 2 of my retired military friends. I live in the State of Delawar I went to the dealership, from out of town, to inquire about a specific vehicle with 2 of my retired military friends. I live in the State of Delaware and travelled a great distance to come to Honda World, Louisville, Kentucky, Honda dealership. I have heard great things about this dealership from both of my friends who live within 30 miles of Louisville. I was exceptionally treated as a valued customer as soon as I walked in the door. I was then treated with the utmost courtesy, respect + the dealership staff that I met that evening went above and beyond to negotiate the cost of my 2019 Honda Insight. I truly give this dealership a 5 star rating for their professionalism, excellent customer service skills, caring attitude, outstanding treatment, and finally, a truly terrific car buying experience. Thanks so much for an phenomenal new car buying experience. Much kudos and an all out military salute for a quality, 5 star car buying experience! YOU GUYS ROCK!!!!! More

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I really loved that when I walked in they acknowledged me , the salesman Dario Hernandez really listened to what I was looking for he made my experience very nice on a scale of one to ten he's a twent me , the salesman Dario Hernandez really listened to what I was looking for he made my experience very nice on a scale of one to ten he's a twenty very nice young man very professional More

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Sales / Buying Experience A job well done; beautiful lady inside and out. She never gave up on trying to keep us interested in the car I truly loved. I wasn’t sure if I would g A job well done; beautiful lady inside and out. She never gave up on trying to keep us interested in the car I truly loved. I wasn’t sure if I would get it or not; but she kept trying to get my husband and her superior to agree on a price that was satisfactory for the buyer and the dealership. I appreciate her going to bat for us because she knew how much I wanted that exact car. We have bought our last three Honda’s at Swope/Honda World and that will never change. She is a special person who I am sure has to meet quota’s but she gave it her all. I also thank the manager who gave the “OK”. Honda World is a great dealership and the always have been which is WHY I keep coming back. Kudos to Honda World for granting my sales lady permission to accept a price. which gave me my dream car!!! More

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Satisfaction I elected to choose Honda World along with two other dealers to get several quotes and suggestions on a new Civic. My salesman Ryan Anderson and senio I elected to choose Honda World along with two other dealers to get several quotes and suggestions on a new Civic. My salesman Ryan Anderson and senior staff made everything possible to make my decision very easy and fast. I visited on Friday and was driving my car home on Saturday morning. I’m so happy with my new Civic Touring HB sport!!! ?? More

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Buyer beware Be careful if you are interested in buying a used car. Most of them are ‘as is’. And less than 24 hours after I purchased a vehicle the engine light c Be careful if you are interested in buying a used car. Most of them are ‘as is’. And less than 24 hours after I purchased a vehicle the engine light came on and I took it back and their experts said the transmission went out. Although the manager felt bad for us they wouldn’t fix the car for us for free, or even at a discount, and gave us paperwork saying it needed $4800 in repairs. so while legally they did not have to help us, the manager Mr. Kelly wouldn’t help at all. I’ll sum up the review with this, if you see someone dying on the side of the road, you aren’t legally required to help them, what would you do? Their advertising budget is probably $50,000 a month and they couldn’t help a customer who bought a used Honda Odyssey and it broke down the next day! More

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