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Michael Pope
Refer Me
65 Reviews
Hi, Michael Pope here at BMW Palm Springs, part of IndiGO Auto Group. I have proudly worked here since 2000 and I am a multiple year winner of Podium Award, Profiles in Achievements, salesman of the month and salesman of the year. I am BMW NA certified. My skills and qualities help me provide an excellent customer experience. When I am not at work, you will find me on the tennis courts, at family gatherings and spending quality time with dear friends. I hope to see you soon at BMW Palm Springs !
Read moreDealership Experience
24 yrs, 8 mos
Industry Experience
44 yrs
English65 Reviews
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65 Reviews of Michael Pope
Verified Customer
Helpful 
May 02, 2024
They went out of there way to help , always give me a nice rental car , and they paid to fix my tire everyone is super friendly great service department nice rental car , and they paid to fix my tire everyone is super friendly great service department More
by trilby7742
Other Employees Tagged: Kevin Rock, Orlando Welsh , Abraham is great and the nice guy who great you when you come in and Molly
March 10, 2024
Bryan is a Berry good, and understanding Service manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann More
by Onetoten
Other Employees Tagged: Karen Gannon, Bryan Gacayan
February 13, 2024
Sandy is awesome and very professional! I have had great service for 25 years here. I will continue to purchase my cars here. I have had great service for 25 years here. I will continue to purchase my cars here. More
by hawkeyemd2
Other Employees Tagged: Sandra Monson
January 24, 2024
Our service advisor Sandy was off the charts. Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner w Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner which helps immensely. Love our BMW team and wouldn't drive any other vehicle out there. More
by Sghanson
Other Employees Tagged: Kevin Rock, Sandra Monson, Doug Clark, Bob Hogan
March 15, 2023
Ordering process easy. They kept me informed on progress l. Quick paperwork & delivery. Excellent explanation of features. Great service when I had a flat tire. Costs cover They kept me informed on progress l. Quick paperwork & delivery. Excellent explanation of features. Great service when I had a flat tire. Costs covered under lease supplemental contract. More
by tallgolferps
Other Employees Tagged: Kevin Rock, Sandra Monson
February 28, 2022
Excellent experience at BMW Palm Springs. I can't say enough good things about Mike Popescu. He really went the extra mile for me. I would highly recommend him. He was very helpful and ma I can't say enough good things about Mike Popescu. He really went the extra mile for me. I would highly recommend him. He was very helpful and made sure that I walked away with a terrific car. I also want to thank Bobby who took the time to explain how everything works on the car. There are lot of bells and whistles and he made sure that I was comfortable before I drove the car off the lot. More
by snoopybeagle
Other Employees Tagged: Bobby
August 19, 2021
I was looking to purchase a hard-to-find car in a very difficult market (chip shortage). I looked all over the country for months and was fortunate to connect with Mike Pope at BMW of Palm Springs, CA (I difficult market (chip shortage). I looked all over the country for months and was fortunate to connect with Mike Pope at BMW of Palm Springs, CA (I live in Washington DC). Mike was up front, honest, and also understood the tough situation I was in. Many dealerships are selling new cars over MSRP (they call this "pricing with the market"), but BMW of Palm Springs was selling AT MSRP, even though they knew they would be able to easily sell this particular car for more. Once I committed to the car, Mike was very helpful in moving the process along. He kept in constant contact and was very responsive. He helped coordinate with the auto transport company and kept me updated the entire time. I can tell he was genuinely excited for me. My BMW experience started out poorly at two different dealerships, but I'm glad I hung in there and was fortunate to connect with Mike. Very happy with my purchase at BMW of Palm Springs; I only wish I were there, or they were here, so I could also have my car serviced there. More
by cathy tran
August 10, 2021
Mike was phenomenal! This was one of the fastest, cleanest, clearest and kindest car purchase experiences my wife and I have EVER had. Mike was fair and honest and direct. He definitely left us feeli cleanest, clearest and kindest car purchase experiences my wife and I have EVER had. Mike was fair and honest and direct. He definitely left us feeling like he was looking out for us and wanted to make our choices and experience pleasurable ones. I would highly recommend him and would eagerly buy my next car from him. From there we moved onto the Finance Dept. where Kevin Rock mercifully sped us through the paperwork and was very helpful and gracious in offering us additional products and services, even when we declined. Lastly, though I didn't catch his name, the gentleman or, I should say, 'BMW Genius' who helped set up our new car and guide/orient/instruct us was also very patient and helpful (and this was even while staying well past closing time). Overall...a HUGE THUMBS UP to Mike and everyone at BMW of Palm Springs!!! FIVE STAR across the board!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More
by Roy Antoun
Other Employees Tagged: Kevin Rock
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