Michael Rafter

Michael Rafter was a joy to deal with. Chris was also very nice. I really like my Pacifica and would recommend this dealership to my friends. Chris was also very nice. I really like my Pacifica and would recommend this dealership to my friends. More

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The dealership process was completed in a timely fashion. Always answered all my questions and always respectful. Always answered all my questions and always respectful. More

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It's a good place to get a car, Michael was very nice , he's was good he's was good More

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Michael made the entire process extremely effortless! I told him what I wanted and he didn’t stop until the goal was achieved! Job well done Michael! He went above and beyond to meet everything I asked f I told him what I wanted and he didn’t stop until the goal was achieved! Job well done Michael! He went above and beyond to meet everything I asked for! His customer service skills are on point! I would absolutely give my business to your dealership again! Thank you!!! More

by tiffanybickle Verified Customer Verified Customer

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The dealer I was working with, Michael was great. In my opinion he was fed bad information by his manager. I was called and offered a deal based on a minimal down payment and it was well within my bu In my opinion he was fed bad information by his manager. I was called and offered a deal based on a minimal down payment and it was well within my budget. When I arrived to complete the purchase I was told something completely different in the finance office. This was extremely frustrating, especially since I maintained contact with my dealer and expressed the necessity of obtaining the deal described to me. Later the manager made a comment about missing out on another potential buyer. I am the customer, I do not care nor should I be made aware of any business you feel you missed out on. That is not my concern. If the deal was as described the sell would have been made and the truck would have been in my driveway today!! Great job Michael!! You need to work on you professionalism *unnamed manager*!! More

by Mike.johnson88 Verified Customer Verified Customer

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The Bayside team was very helpful when getting me into a new truck. Michael had the vehicle out front and ready to check out upon arrival. He was transparent on the condition of the vehicle and the options new truck. Michael had the vehicle out front and ready to check out upon arrival. He was transparent on the condition of the vehicle and the options available. The staff were very knowledgeable and made this process easy and comfortable. More

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I had a pleasant experience and am very happy with my purchase, thank you Stephen purchase, thank you Stephen More

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Please, Please use Caution! Ensure the dealership has the title before you buy a used vehicle at King George. I Purchased a used Challenger last December and King George has Ensure the dealership has the title before you buy a used vehicle at King George. I Purchased a used Challenger last December and King George has not titled or registered my car! I’m still running on temp tags going on 3 months. This is a big deal if you decide you want to sell your vehicle because technically, you cannot sell or trade because it’s not titled to you. You will be stuck. I called my bank to see if they can help and there is nothing they can do. I am researching other options to get this situation resolved but it’s frustration and I am beyond angry. The dealership is not really helping me or making it right. The title clerk and the GM will not return my emails or phone calls. I literally feel like I am on my own here. Do not take a risk and buy from King George CDJ. More

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Michael Rafter and Bayside made my purchase a breeze. Most of the paperwork could be done on line and Michael kept me in the know through the entire process. I had an hour and a half drive to the dealers Most of the paperwork could be done on line and Michael kept me in the know through the entire process. I had an hour and a half drive to the dealership from Calvert County MD and didn’t get there until 10 minutes prior to closing. The Bayside team got me out the door in no time. This was without a doubt, the most pleasant and efficient vehicle purchase I’ve ever made. Customer for life now. More

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No issues at all all the Michael's were good and fast didn't take long at all excellent service thanks didn't take long at all excellent service thanks More

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