Michael Rezi
Michael Rezi at Nissan of Cookeville
Refer Me

Michael Rezi

General Manager

Nissan of Cookeville

501 Neal Street
Cookeville, TN 38501

Contact Me
not yet
rated
45 Reviews
not yet
rated

45 Reviews

Write a Review

45 Reviews of Michael Rezi

April 14, 2023

Dealership Rating
Employee Rating

Great customer service from Lance McNees Best car buy experience I’ve had all around from the sales team and management! More

by Eli hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2023

Nissan of Cookeville responded

Eli Hill, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thankful for your time and your business. If there is anything further that we can do for you, please let us know. Have a wonderful week!

December 30, 2019

Dealership Rating
Employee Rating

Eddie was awesome! Got me exactly what I wanted! Test drive was awesome! So much room in the back!! Always easy to work with everyone. Would reccomend to anyone!! More

by Amanda1sue
Recommend Dealer
Yes

Other Employees Tagged: Eddie Young

November 27, 2019

Dealership Rating
Employee Rating

I strongly recommend going to Nissan or cookeville, I told Pete what I was looking for and he helped me every step of the way. More

by Chancewood97
Recommend Dealer
Yes

Other Employees Tagged: Derrek St.John, Pete Baymiller , Omar Benitez

October 31, 2019

Dealership Rating
Employee Rating

My experience with Nissan of Cookeville has always been lovely. This is my second purchase from Them and it was a breeze. I worked with Dorian and David both great guys that deserve a forever spot At Nissa More

by Big Daddy G Papa
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Brady Bush, Dustin Green , Doiron Clowers, David Holloway, Micah Rowland, Vince Triglia, Seth Wells

August 24, 2019

Dealership Rating
Employee Rating

loyal customer I always come back to this store and Derrek St. John has always shot me straight and made the process easy. Best car buying experience ever! More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrek St.John

August 23, 2019

Dealership Rating
Employee Rating

Excellent Customer Service We have bought our last 6 vehicles from this dealer. Sales and service departments have always treated us great. Plan to trade In our current 2 vehicl More

by KJ3600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Jones

May 03, 2019

Dealership Rating
Employee Rating

2019 Nissan Altima SR Just bought a new 2019 Nissan Altima SR and love it, great customer service and the dealership worked hard to get the car I wanted and the payment I n More

by Mark/2017 Altima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harrison, Vince Triglia

April 06, 2019

Dealership Rating
Employee Rating

Wonderful experience Everyone was very friendly and super helpful on making a good deal! Bought 2 cars from this dealer and would definitively go back for another. More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Boles , Eddie Young

March 28, 2019

Dealership Rating
Employee Rating

Andrew Walker Andrew worked to get the best deal possible. Very courteous, friendly, and hard working. Very happy with my 2019 Nissan Sentra. Thank you to Nissian More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Boles , Micah Rowland, Andrew Walker

March 20, 2019

Dealership Rating
Employee Rating

Terrible customer service My dealings with Nissan of Cookeville was really one of the most frustrating experiences ever with a car dealership. Every step of the way (securing a More

by Mmp
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Derrek St.John , Micah Rowland, Carla Beckwith

Mar 20, 2019

Nissan of Cookeville responded

Hello Mary, We hate to hear that you had an unpleasant and frustrating time with us. It is never our interest or our goal to ever upset anyone, but to do the opposite and provide a truly exceptional experience. There are a few key things to clear up with your review however. When you purchased your vehicle with us in Tennessee, your previous vehicle had broke down while you traveled cross country from Massachusetts and we the dealership in an effort to assist you, paid for your hotel room to stay the night and rest from your ordeal. You were super pleased with our process and I am sure if you felt that our dealership wasn't providing you a truly exceptional service, there were many other dealerships within a 1 mile radius to work with. When registering a vehicle out of state, we can only do so much, we had sent over the documents to your local county clerk and provided them with as much information to ensure that your vehicle would be ready to be registered by you. We had even went so far as to provide you with additional items shipped to Texas and New Mexico, since you were still traveling across the country, so you would have the ability to conduct this process . It is the sole responsibility of the owner to ensure that their vehicle is registered, licensed, and insured in accordance to their state laws, not the dealerships. Massachusetts is also a title holding state. Meaning, that since you financed the vehicle, you will not receive a title until the vehicle is fully paid off for. We had had many conversations with you since your purchase back from December of 2018 and have had at least 10 logged phone conversations with our staff including management that range from under a minute to a full 5 minutes or more that have discussed and even assisted with everything that you have mentioned in your review. In all, this review is unfair and does not reflect the above and beyond services that this dealership had and still are providing you in your time of need and your overall satisfaction. Its a shame that when a business pays out of pocket for more than what we should have( looking back on it) , that we are subject to such scrutiny. We hope your Rogue is doing well and providing you with safe travels in and out of state.

1
...

Dealership Inventory (425 Vehicles)

used 2024 Nissan Sentra car, priced at $21,936
2024 Nissan Sentra
used
Rosewood Metallic exterior
CVT
Front-wheel Drive
new 2024 Nissan Pathfinder car, priced at $49,556
2024 Nissan Pathfinder
new
Brilliant Silver Metallic exterior
Automatic
Four-wheel Drive
new 2024 Nissan Altima car, priced at $28,961
2024 Nissan Altima
new
Gray Sky Pearl exterior
CVT
All-wheel Drive
used 2021 Nissan Titan car, priced at $39,686
2021 Nissan Titan
used
Black exterior
Automatic
Four-wheel Drive
used 2023 Toyota 4Runner car, priced at $45,450
2023 Toyota 4Runner
used
Blizzard Pearl exterior
Automatic
Four-wheel Drive
used 2017 Nissan Murano car, priced at $14,991
2017 Nissan Murano
used
Red exterior
CVT
Front-wheel Drive