Michael Richards

Lia consistently delivers excellent service through its staff. Michael Richards is our service advisor who is honest, courteous and knowledgeable! I highly recommend him! staff. Michael Richards is our service advisor who is honest, courteous and knowledgeable! I highly recommend him! More

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Lia Toyota in Colonie is where I purchased my car and I have trusted Lia with my car's maintenance ever since. In particular, I genuinely appreciate working with service manager Michael Richards. Michael have trusted Lia with my car's maintenance ever since. In particular, I genuinely appreciate working with service manager Michael Richards. Michael sees to it that my car gets excellent care. He explains everything and answers questions. He is honest, clear and caring. I trust him implicitly. Thank you, Michael! More

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Always have an easy time working with Michael Richards, he always takes care of my needs and goes above and beyond to make my service experiences as painless as possible! he always takes care of my needs and goes above and beyond to make my service experiences as painless as possible! More

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Michael Richards was very helpful and friendly when I brought my SUV in for regular maintenance. I come back to Lia Toyota because of its welcoming atmosphere and employees like Michael Richards. brought my SUV in for regular maintenance. I come back to Lia Toyota because of its welcoming atmosphere and employees like Michael Richards. More

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Michael Richards is one of the main reason why I purchase my cars from Lia Toyota. He is always friendly, professional and honest. my cars from Lia Toyota. He is always friendly, professional and honest. More

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I appreciated being able to drop my car off and getting Uber to drive me home Uber to drive me home More

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I have been working with Lia Toyota in Colonie for many years, and I have always been treated with the utmost courtesy and respect from all of the staff at Lia Toyota. The past service advisors and the cur years, and I have always been treated with the utmost courtesy and respect from all of the staff at Lia Toyota. The past service advisors and the current one, Mike Richard's, have been understanding and patient when discussing the concerns about my vehicle. Mike is extremely compassionate when we talk about the age of my vehicle! Mike, along with the mechanic, (of course) has been a blessing to me. Lia keeps my 18 year old Toyota baby running! Thanks Toyota! Job well done! 👏🏼 More

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Usually I get really good service at Lia’s, but it depends on who I get and who cares about , quality control, quality assistance but I’m happy, my wife and I like the hot chocolate, lol depends on who I get and who cares about , quality control, quality assistance but I’m happy, my wife and I like the hot chocolate, lol More

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I've dealing with Lia Toyota of Colonie for over 20 years. I always receive great service, that the main reason I purchase my vehicles at Lia Toyota. years. I always receive great service, that the main reason I purchase my vehicles at Lia Toyota. More

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It’s always a pleasure becoming to Toyota in Colonie. Michael Richards was my staff member that day. He was very helpful and reassuring about my car. I look forward to coming to Toyota for many years. H Michael Richards was my staff member that day. He was very helpful and reassuring about my car. I look forward to coming to Toyota for many years. Have a great day. More

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