Michael Robertson III

Mike at Front Royal Buick GMC was great! He helped me pick the perfect vehicle. It runs so well and I absolutely love it! The whole buying process was easy and stress free and he took care o He helped me pick the perfect vehicle. It runs so well and I absolutely love it! The whole buying process was easy and stress free and he took care of everything. I highly recommend this dealership. Caroline Walker More

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Mike was very friendly and helpful. Appreciated the assistance from service with the battery issues. Professional atomosphere. Appreciated the assistance from service with the battery issues. Professional atomosphere. More

by lputdod Verified Customer Verified Customer

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I love my Acadia. I know it isn't the fanciest car on the lot, but we drove 2 hours from PA to get it. Mike was very sweet and communicated well through the sales pro I know it isn't the fanciest car on the lot, but we drove 2 hours from PA to get it. Mike was very sweet and communicated well through the sales process. PENNDOT is taking their sweet time with my plates, but that is no fault to the dealer. I did not have a full tank of gas when we left the lot, the car was not freshly detailed, and it was not newly serviced....it was late at night by the time we were done with business, so I figured no big deal as I was so happy with our new 3rd row car. But when my car had some serious issues within the first month of purchase, I became a bit concerned. We hadn't even made the first payment and the AC didn't work, fan was loud...it needed a compressor. As we live 2 hours away, I was a bit unhappy with the fact I had to spend the gas in 2 vehicles to get it down and back. Josh made that right and made sure I had a full tank of gas when I picked it back up, I appreciated that. I became concerned again when I was told that my warranty did not kick in until 60 days after purchase....again we hadn't even made a payment on this new car and it was having problems.....however Armando told me he got some managers involved and we had no costs out of pocket - which was the right thing to do and I was very appreciative of that effort. I asked for the car to be serviced while there. I marked it on the paper when I dropped my keys in the drop box and communicated a good bit with Josh via text about that. It did not get serviced. (why the car didn't have a FRESH oil change when I bought it, I am not sure it was at 29% but that might just be a normal procedure so its fine). Armando in service gave me his card and told me to take it to any local GM dealer and he would take care of any costs. I appreciated him making that right for me very much. So in total, I love my car. I am not overly pleased with the issues with it - but I am very pleased with the dealer and staff making it right for me. Things happen, and instead of me being pushed aside, everyone went above and beyond for me. We are looking to buy another truck and as long as we have no issues in the future, we will be back down from Bedford, PA to get a Duramax. More

by eingraham1 Verified Customer Verified Customer

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Bought 2 vehicles at Front Royal Buick GMC, and continue to use their service department. Excellent and friendly services. to use their service department. Excellent and friendly services. More

by rangeruner1 Verified Customer Verified Customer

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Everyone was very kind and quick to help me schedule my oil change and address as issue with the carpet, as it had come messed up. oil change and address as issue with the carpet, as it had come messed up. More

by josh@csiva.net Verified Customer Verified Customer

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Good customer service and follow up. Mike Robertson provided excellent service and was Help With information about the pick up truck Mike Robertson provided excellent service and was Help With information about the pick up truck More

by csimkins Verified Customer Verified Customer

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It was a quick and painless buying experience. Heather took care of me and I got a decent deal . Thank you . Heather took care of me and I got a decent deal . Thank you . More

by poachr Verified Customer Verified Customer

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Everyone at Front Royal worked together to get us the car that we wanted with terms we could afford. Thank you for all of your hard work! that we wanted with terms we could afford. Thank you for all of your hard work! More

by bethb Verified Customer Verified Customer

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The dealership goes above and beyond your expectations,very polite and friendly Been shopping for a New car Made me the Best deal that I had found expectations,very polite and friendly Been shopping for a New car Made me the Best deal that I had found More

by dave@bissett.mobi Verified Customer Verified Customer

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