152 Reviews
Write a Review152 Reviews of Michael Sinclair
November 29, 2018
Excellent Experience I first inquired online about a CPO Jetta that was on the lot and was in contact with Shawn. He was quick to answer any questions I had about the car, I first inquired online about a CPO Jetta that was on the lot and was in contact with Shawn. He was quick to answer any questions I had about the car, and was patient with me while I considered other options. Shawn was off the day I was able to come see the car, so I worked with Michael. He was able to answer most of my questions and help me along the process with great patience. When he couldn't answer a specific warranty question, he was able to get an answer from another staff member for me. As a fairly new member of the team, I hope to see him around for a while. He was also in contact via email after the purchase to see if I had any questions. I will note that the tire pressures were low and set off a tpms light the morning after purchase. A minor inconvenience, but should have been caught on final prep. More
Other Employees Tagged: Shawn Shaffer
November 17, 2018
Extremely satisfied! Just drove home in my 2019 Tiguan!! Michael did an outstanding job with the sale and reviewing all the features of the car with me. Jason took his tim Just drove home in my 2019 Tiguan!! Michael did an outstanding job with the sale and reviewing all the features of the car with me. Jason took his time and explained the financing. I would highly recommend them! More
Other Employees Tagged: Jason Hartman
November 07, 2018
Great Experience First time Volkswagen purchase. Came in with financing through Capital One, they offered to see if they could get me a better rate through VW Credit. First time Volkswagen purchase. Came in with financing through Capital One, they offered to see if they could get me a better rate through VW Credit. Rate came back better through VW Credit. Salesman was Mike S. He was great. Very helpful and not pushy at all, which I really appreciated. The showroom was immaculate. Their vehicle selection was top notch. More
Other Employees Tagged: Jason Hartman
November 06, 2018
Great Overall Experience! The team at North Penn VW were all fantastic. Very down to earth, kind, and respectful. They priced their vehicles very fairly so there was no need fo The team at North Penn VW were all fantastic. Very down to earth, kind, and respectful. They priced their vehicles very fairly so there was no need for much negotiations. Michael Sinclair was my sales rep. and I really enjoyed working with him throughout the purchasing process. Highly recommend! More
Other Employees Tagged: Jeff Applegate, Jason Hartman
November 02, 2018
Truly customer satisfaction Told Shawn exactly what I wanted. Said I'll be in tomorrow but couldn't decide between two colors. Both were ready. Leasing from Mike at NP VW was a p Told Shawn exactly what I wanted. Said I'll be in tomorrow but couldn't decide between two colors. Both were ready. Leasing from Mike at NP VW was a pleasurable experience. More
Other Employees Tagged: Shawn Shaffer
November 01, 2018
Amazing experience - 5 Star I can't enough about how amazing everyone was at North Penn Volkswagen. Our sales rep Michael Sinclair was excellent and caring towards me and my mom I can't enough about how amazing everyone was at North Penn Volkswagen. Our sales rep Michael Sinclair was excellent and caring towards me and my mom. We bought a beautiful 2015 Jetta at a great price. Thank you! Andy & Carol More
Other Employees Tagged: John Balassis
October 25, 2018
Great car buying experience I walked into the dealership not knowing what I wanted and was met by Mike. He was extremely patient and allowed me to test drive multiple cars. I nev I walked into the dealership not knowing what I wanted and was met by Mike. He was extremely patient and allowed me to test drive multiple cars. I never felt rushed or pressured in any way. After wanting the night to think about it, Mike said he was scheduled off the following day. When I arrived the next morning he was in, and said he had come in on his day off so that I would have a seamless car buying process. This was an incredibly thoughtful and important gesture! From there the process was smooth, enjoyable and seamless. I would recommend anyone looking for a car to use Mike. More
Other Employees Tagged: Jason Hartman
October 23, 2018
Excellent "new car" experience Came in to inquire about purchasing a 2018 Golf GTI S after corresponding with several dealers (including North Penn) via email. Mike Sinclair was ext Came in to inquire about purchasing a 2018 Golf GTI S after corresponding with several dealers (including North Penn) via email. Mike Sinclair was extremely helpful, answered all of my questions, and was patient as I worked through my decision. There was absolutely no sense of the "pushiness" or urgency to make a deal that you usually experience at car dealerships. After I made my decision, vehicle prep and financing was completed smoothly and quickly. North Penn was definitely one of the best new car purchasing experiences I've had. More
Other Employees Tagged: Jeff Applegate, John Balassis, Shawn Shaffer
October 22, 2018
Amazing first time buyer experience This was my first car purchase, and North Penn was absolutely amazing. I worked with Michael Sinclair in the sales department. He let me take the car This was my first car purchase, and North Penn was absolutely amazing. I worked with Michael Sinclair in the sales department. He let me take the car I was looking at into my own mechanic to make sure everything was good with the car (which it was). He made himself available 24/7 and was quick to answer questions. After I got my car, an unexpected problem came up and the Service department fixed my car the next day. After I noticed a chip in my window, they sent someone to my apartment to fix the windshield instead of me coming all the way back to the dealer. North Penn went above and beyond my expectations and I’m happy to know that if I ever had any problems with my car, I have a great dealership that will give me 110% and fix my car ASAP. More
Other Employees Tagged: Jason Hartman , Derek Fitchett
October 13, 2018
Used Car Recently purchased a used car from North Penn VW. Everyone there was very friendly and helpful. A special shout of to Mike Sinclair and Derek Fitche Recently purchased a used car from North Penn VW. Everyone there was very friendly and helpful. A special shout of to Mike Sinclair and Derek Fitchett who made the process easy and stress free. More
Other Employees Tagged: John Balassis , Derek Fitchett