Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
89 Reviews

Dealership Experience

2 yrs, 9 mos

4.8

89 Reviews

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89 Reviews of Michael Souter

July 30, 2025

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Employee Rating

Dover Honda is a good dealership. This dealership was once known as Ed Byrnes Honda. And my dog, Shelby, and I spent quality time in their waiting area. Shelby went over the rainbow More

by femail3131
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack , Luke and Ken

Jul 30, 2025

Dover Honda responded

Hi! Thank you so much for sharing your wonderful feedback about the Dover Honda team. Shelby was always a delight to have around – we send our condolences for your loss, and we look forward to keeping up the same level of service for you and your vehicle! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 29, 2025

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We've bought 3 cars at Dover Honda and have always had a positive experience with both sales and service. Everyone is warm, accommodating and professional. More

by MORINCHERIE
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Jul 29, 2025

Dover Honda responded

Hi Morin! Thank you for sharing your amazing feedback and for your loyal business. We are proud to have your continued trust and support at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 28, 2025

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Staff is always friendly, waiting room is very clean and love that they offer coffee while you wait. Air conditioning feels great in the summer months. More

by COLBROTH
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Recommend Dealer
Yes
Jul 29, 2025

Dover Honda responded

Thank you for your thoughtful review! We appreciate your kind words about our hospitable team and comfortable facilities. Hope to see you again soon at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 28, 2025

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Great experience. Did the drive-through oil change tire rotation. Waited in the nice lobby for about 15 minutes and everything was done. More

by tomgroleau
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Recommend Dealer
Yes
Jul 29, 2025

Dover Honda responded

Thank you for sharing your experience with the Dover Honda team! We look forward to welcoming you back for all your future automotive needs. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 28, 2025

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I love taking my vehicle here, because I get a car wash when I get my oil changed...everyone is usually friendly. Sometimes the lady at the service desk acts totally stressed out. Not sure there is enough More

by Daisy Zulu
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Recommend Dealer
Yes
Jul 30, 2025

Dover Honda responded

Daisy, we genuinely appreciate your feedback and are sorry to hear you've had negative experiences at our service department. We will be discussing your review internally, but please don't hesitate to reach out if there's anything we can do for you. Thank you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 27, 2025

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Dover Honda provides consistent Good service, and has gracious and attentive staff. Thank you for your help. More

by VENELAMAH1
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Recommend Dealer
Yes
Jul 28, 2025

Dover Honda responded

We're proud to have earned your business! Thank you for choosing Dover Honda and for sharing your support. We hope we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 27, 2025

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This review is a pain in the xxx and a big waste of my time. I will stop coming to Honda when the service is not good. More

by SLCARDWELL
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Recommend Dealer
Yes
Jul 28, 2025

Dover Honda responded

Hi SL! We apologize for any inconvenience you’ve experienced. Please give us a call so we can assist you further. Thank you, Dover Honda. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 27, 2025

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I was able to get in quickly, they explained what they found well. While they did give a full list of everything they found that might need to be done, they were also willing to work with my budget and ti More

by dadelk168
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Recommend Dealer
Yes
Jul 28, 2025

Dover Honda responded

Hi! We are proud of our team, and we appreciate your business! Please let us know if there is anything else we can do for you at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 27, 2025

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He showed me all the work that was completed on my van and it was all done in a timely matter. More

by jtsdauger5
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Recommend Dealer
Yes
Jul 28, 2025

Dover Honda responded

Hi Dauger! Thank you for leaving us this five-star review and for your kind words about our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 26, 2025

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Had me in and out so I could enjoy the rest of my day, thank you! More

by SARAHMILARD548
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Recommend Dealer
Yes
Jul 28, 2025

Dover Honda responded

Hi Sarah!Thank you for leaving us this five-star review and for your kind words about our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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