Michael Tornatore | Page 2

A very simple and pain free experience leasing the 2nd Mini-cooper clubman for my wife. Alexandra was a pleasure to work with and was very thorough on following up with me ad getting me all the informati Mini-cooper clubman for my wife. Alexandra was a pleasure to work with and was very thorough on following up with me ad getting me all the information I needed. Picking up the car after all documents were signed ahead of time was less than a 30 minute process. I highly recommend this dealership. More

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Overall a very positive experience. Great inventory and helpful salesperson. Minor hiccup with a pre-owned car presented as ready for delivery without the luggage compartment cover. Other challenges rela helpful salesperson. Minor hiccup with a pre-owned car presented as ready for delivery without the luggage compartment cover. Other challenges related to paperwork in the time of Covid-19. Management responded once pressed for action. More

by HF Verified Customer Verified Customer

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A well known cynic, I approach my need to visit dealership service departments with a grain of salt. My experience at MINI of Ramsey allayed my fears and trepidation, for Mark, Ysrael and Hassan ma dealership service departments with a grain of salt. My experience at MINI of Ramsey allayed my fears and trepidation, for Mark, Ysrael and Hassan made my 48 mile drive well worth it. They all are so very knowledgeable and personable, and easily explained things which needed explaining. They did an awesome job, and I couldn’t be more pleased! Also, a shout-out to Andrea, who scheduled my appointment and loaner car, and of course the whole team, including the big kahuna, Mike T., Alexandra and Spiro. More

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We had an excellent experience at Mini of Ramses. Alexandra was very knowledgeable and professional throughout the whole thing and gave us all info needed.. excellent customer service all around!! M Alexandra was very knowledgeable and professional throughout the whole thing and gave us all info needed.. excellent customer service all around!! Michael was also very professional, patient and went out of his way to offer their services. Great experience all around!!! Well done!! More

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As a first time car buyer I was pretty nervous about the process. However, the team at MINI of Ramsey made it a painless and enjoyable experience. A huge thank you to Mike and Alex who listened to all of my process. However, the team at MINI of Ramsey made it a painless and enjoyable experience. A huge thank you to Mike and Alex who listened to all of my needs and were easily accessible to answer my questions both in and out of the dealership. Very happy with my purchase and I would highly recommend the dealership! More

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Ryan Patti was kind, courteous and helpful. He did all he could to help me! Very thorough and pleasant! Abe Levi was dismissive and not willing to help in the least! could to help me! Very thorough and pleasant! Abe Levi was dismissive and not willing to help in the least! More

by ANNE1251 Verified Customer Verified Customer

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Ruby is a real gem! She was thoughtful and made best use of every minute we spent at the dealership. Very knowledgeable about all the tech in the car and the car itself. She was thoughtful and made best use of every minute we spent at the dealership. Very knowledgeable about all the tech in the car and the car itself. Its not everyday that a customer service experience blows you away but Mini or Ramsey got it right. The General Manager Michael was fantastic as was Videsh in finance and Carlos who handled our lease return. We couldnt have asked for a better experience and will recommend them to everyone! Thanks again guys, Pete and Meghan More

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