Michele Hayes
Michele Hayes at Matthews Import Center / Subaru / Kia
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Michele Hayes | Page 3

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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5.0
62 Reviews
5.0

62 Reviews

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62 Reviews of Michele Hayes

January 27, 2024

Dealership Rating
Employee Rating

Michelle and tech were professional and responsive to my questions and concerns. I felt heard More

by ewanow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tech that worked on my car

Jan 30, 2024

Matthews Import Center / Subaru / Kia responded

We're glad to hear Michelle provided you with an excellent experience with Michelle! We appreciate your business and the perfect review!

January 18, 2024

Dealership Rating
Employee Rating

Michele was friendly, knowledgeable, and professional. I liked her personal touch. . .walking me out to my car after service was complete and answering my questions. More

by carriehornbeck
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2024

Matthews Import Center / Subaru / Kia responded

We're glad to hear you Michele took great care of you! We appreciate your business and if there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

January 16, 2024

Dealership Rating
Employee Rating

Very friendly. Listen to your concerns. Follow up i and follow thru is stand alone fantastic! More

by lcarlucci
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Recommend Dealer
Yes

Other Employees Tagged: Rich French

Jan 31, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for the perfect review and your business!

January 11, 2024

Dealership Rating
Employee Rating

Employees at the service desk very friendly and knowledgeable. They all had a smile on their faces. Same with the people at the payment desk. I even got a Moo Cow. More

by drockefell
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Import Center / Subaru / Kia responded

We're glad to hear you like your moo cow and our staff treated you well! We appreciate your business and the great review!

January 09, 2024

Dealership Rating
Employee Rating

Only problem is someone answering phone after they are paged otherwise all is good now More

by davidsennett
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Recommend Dealer
Yes
Jan 31, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

January 08, 2024

Dealership Rating
Employee Rating

Dealer got the job done on time as committed. Very good day of service status communication. More

by RH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Import Center / Subaru / Kia responded

We're glad to hear you had a great experience with our Team! We truly appreciate your business and if there is anything more we can do to ensure an even better future experience, please don't hesitate to reach out and let us know.

December 22, 2023

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Employee Rating

So pleased with this dealership from the time of purchase to my last repair. They are helpful, do good work, and are accommodating. More

by brianregan
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the perfect review!

December 15, 2023

Dealership Rating
Employee Rating

Honest and upfront with services needed and required. Easy pick up and experience with my appointment More

by SKOJECD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Matthews Import Center / Subaru / Kia responded

We appreciate your business and the great review! If there is anything more we can do in the future to provide a better experience please don't hesitate to reach out.

December 07, 2023

Dealership Rating
Employee Rating

I had to return to the center later to have my tires put back in my car. I had my car checked on Monday--somewhere else--and they said my tires were fine. Your guy said they were not. I haven't checked t More

by marieeg82
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your business! If you run into any issues please don't hesitate to reach out.

December 02, 2023

Dealership Rating
Employee Rating

Always knowledgeable and courteous. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. More

by PATTYD0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews Import Center / Subaru / Kia responded

We appreciate you choosing Matthews and the great review!

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