Michelle Bolden
Michelle Bolden at Safford Brown Kia Manassas
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Michelle Bolden | Page 2

Service Advisor

Safford Brown Kia Manassas

9030 Liberia Ave
Manassas, VA 20110

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4.8
451 Reviews

have lived in the Northern Virginia area for the past 40 years and now reside in Manassas, VA. I enjoy spending my spare time gardening, outings with my grandchildren and taking long walks with my dog. I'm very competitive with regards to bowling. I helped my father with minor repairs at the age of 10 on our family vehicles. I enjoy the challenge of the automotive business and would like to remain with Brown's for many years to come.

4.8

451 Reviews

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451 Reviews of Michelle Bolden

February 08, 2024

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The service center got me in quickly even though it was just a state inspection. Michele is always amazing when it comes to customer service and making sure every customer leaves happy. She's very friendly More

by GORDONPLAID
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Recommend Dealer
Yes
Feb 13, 2024

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center, Gordon! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

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Michele Bolden did a fantastic job setting up my appointment, provided me email and text reminders, and welcome me the second I stepped into the door. It’s people like these that put a smile on my f More

by christopher.golab63
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Recommend Dealer
Yes

Other Employees Tagged: Michele Bolden

Feb 07, 2024

Safford Brown Kia Manassas responded

Christopher, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

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I choose to keep this rating private. I do not want m y review posted. More

by PAMACKLEY2
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Woods

Feb 09, 2024

Safford Brown Kia Manassas responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

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I brought a discount coupon to apply it to the service but Mr. Woods told me it wasn't going to apply, so I asked when, and I didn't quite understand his reasoning to apply it. Next time I will go to anot More

by Monica
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Woods

Feb 09, 2024

Safford Brown Kia Manassas responded

We appreciate the time you took out of your day to provide this feedback, Monica. At Safford Brown Kia Manassas, our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Team at Safford Brown Kia Manassas

February 02, 2024

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I enjoy working with this dealership whenever my Kia needs service. I highly suggest visiting Michele when you go. More

by jasdemory
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Recommend Dealer
Yes
Feb 06, 2024

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

February 02, 2024

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I was pleased with the professionalism and service I received. I had no issues at all. More

by Taylor
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Woods

Feb 06, 2024

Safford Brown Kia Manassas responded

Taylor, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

February 02, 2024

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The service department is always very friendly, professional and helpful. The reminders and communication prior to the appointment are appreciated. More

by GBUZARD5160
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Woods

Feb 06, 2024

Safford Brown Kia Manassas responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Safford Brown Kia Manassas

February 01, 2024

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Speedy service and excellent turnaround time. Service rep made sure my tire was in stock and ready for installation More

by parko922009
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Recommend Dealer
Yes
Feb 06, 2024

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

February 01, 2024

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Michelle is professional,patient and she cares about the customers. I will come here more offen. More

by hidalgoanthonyr66
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Recommend Dealer
Yes
Feb 06, 2024

Safford Brown Kia Manassas responded

Anthony, we are truly grateful for this awesome review! We are thrilled that Michelle was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 31, 2024

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Everyone extremely courteous and helpful. Work completed on time and correctly. No complaints whatsoever. Top drawer service. More

by SHELBY.M
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Woods

Feb 05, 2024

Safford Brown Kia Manassas responded

Thank you for the kind words, Shelby. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown Kia Manassas, we value our customers and we look forward to seeing you down the road. Sincerely, The Team at Safford Brown Kia Manassas

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