Michelle Callahan

I was told there would be follow up from our salesman, and have not heard a word from them. I was tired so I didn't feel like negotiating all the warranties and add ons they slapped on our sticker price. and have not heard a word from them. I was tired so I didn't feel like negotiating all the warranties and add ons they slapped on our sticker price. There was little to no explanation, I saw all the add ons but figured it was Joseph's first sale and I wanted a little extra protection and felt it would be nice to give him a good first sale victory. Nonetheless I wasn't shown any of the add on prices and was just told of its broad coverage, it was like I just needed to accept what was said. My child was slowly getting fussy and we really needed a car so it now feels like leverage was used to get us to pay full price on everything because it was closing time. I wanted to ask about a roof rack when he promised to call and follow up. Everyone's nice to you until the sale is made, then it's a ghost town. I hate feeling this way and will likely follow up myself if I hear nothing within the week. I'm a person who holds people to their words and I was promised follow up. But I guess follow-up is for people who are still thinking about buying a car. Update: I felt this way because people were aggressively in our ears about how bad our deal was and the lack of follow up exacerbated the noise. Joseph did reach out after the review was posted and was earnestly apologetic for his miscommunication. I appreciated his tone and feel great about my purchase again; I have full confidence that he will never forget a follow-up again. I have reviewed everything a bit more extensively and feel confident that this is a dealer I would recommend. I look forward to continually using Supreme Toyota's services before we leave the great state of Louisiana. More

by alvarodelacruz1991 Verified Customer Verified Customer

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My total experience was great expectedly with the agent Michelle. She was very knowledgeable about the details of the vehicle and suggested that I return if I had any questions later. Michelle. She was very knowledgeable about the details of the vehicle and suggested that I return if I had any questions later. More

by melvin.holdenjr Verified Customer Verified Customer

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Very very nice , very helpful knowledgeable , Walked around looked at SUV’s per for the purchase , explained everything in detail , were not pushy at all …! Curtious Kind Polite n must of all Professio around looked at SUV’s per for the purchase , explained everything in detail , were not pushy at all …! Curtious Kind Polite n must of all Professional ! Would definitely commented - N have already told three people to go to Supreme Toyota in Hammond La., thanks Chad David n DJ ! Liken the new 2024 Toyota RAVv4 More

by James Reynolds Verified Customer Verified Customer

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Every-one was very nice and professional, The finance manager was very quick getting all the paperwork together so I could finish the deal and leave. The service department was very quick prepping the v manager was very quick getting all the paperwork together so I could finish the deal and leave. The service department was very quick prepping the vehicle for delivery - I didn't half to sit and wait all day for them to finish up. More

by dprine0 Verified Customer Verified Customer

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Michelle is wonderful and she helped out a whole lot. Very satisfied with my truck purchase Very satisfied with my truck purchase More

by taylor.lester.email Verified Customer Verified Customer

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Very professional, and extremely helpful. Went above and beyond to get me the car I needed Went above and beyond to get me the car I needed More

by moleksik Verified Customer Verified Customer

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Great experience! I would definitely buy from them again and suggest it to my family and friends. Michelle was amazing. She was extremely knowledgeable and patient. Sh I would definitely buy from them again and suggest it to my family and friends. Michelle was amazing. She was extremely knowledgeable and patient. She listened very well and made excellent recommendations. I felt like I was in great hands. I also loved their super cute mascot Sienna. More

by libbyhi.sfg Verified Customer Verified Customer

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Very good dealership to deal with. Have purchased 2 vehicles from them and have been pleased so far. Have purchased 2 vehicles from them and have been pleased so far. More

by CDEROCHE Verified Customer Verified Customer

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sale person very knowledgeable of the systems in the automobile, took the time to show my wife and I how the systems work, we have never have had an automobile with tis much electronics on it and it was automobile, took the time to show my wife and I how the systems work, we have never have had an automobile with tis much electronics on it and it was over whelming, sales person took the extra time to make sure we understood these systems and that we would have a safe drive home More

by jaengels3 Verified Customer Verified Customer

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Friendly, professional, efficient, thorough, with completing the whole process easier than I e ever experienced at a car dealership completing the whole process easier than I e ever experienced at a car dealership More

by ampalmianomd Verified Customer Verified Customer

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