Michelle Schreiner

My Audi went in due to a coolant leak, $6700. 00 later I drove out, not happy about the cost but Michelle Schreiner was clear with her explanations why and based on my past experience with her I w 00 later I drove out, not happy about the cost but Michelle Schreiner was clear with her explanations why and based on my past experience with her I was comfortable the service provided was needed. While driving home I noticed the Engine Electrical Malfunction Light was on, called Michelle, she had me bring it right in, again provided a loaner and off I went. When I received the mechanics video of what was wrong I was a little more than upset. When I first brought it in for the coolant leak I received the vehicle health report and with the exception of the coolant issue, tires and windshield, everything else was green. How in a couple of days could the serpentine belt need replacement, another coolant leak found, among other issues found. Michelle told me she was having the shop foreman look into all these issues for an explanation of what was going on and why. I really had not given her a chance to get back to me before sending her a text of my displeasure. Long story short, Michelle responded shortly after my text with the explanation from the shop foreman and the fact that all repair costs would be taken care of, none would be mine. The majority of the issues were in areas of the engine that were involved/handled in the initial coolant repair work. Again, based on past experience with Michelle, I trust her and was very appreciative of the way she handled this situation. It could have been an unpleasant experience for all involved. Even when there are some bumps, it's always a pleasure doing business with Michelle. More

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I had a fantastic experience here. Got a loaner vehicle while my car was getting repaired, and everything was super easy. Got a loaner vehicle while my car was getting repaired, and everything was super easy. More

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Michelle is always super helpful and makes sure everything is taken care of in a timely matter everything is taken care of in a timely matter More

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Very helpful and informative. Provided us with a loaner so we could still get to work and the car was finished quickly Provided us with a loaner so we could still get to work and the car was finished quickly More

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Audi Flatirons been taking care of our car for 2 years plus. Always timely and professional. The service advisor ,Michele ,is pleasant and thorough. I couldn’t ask for better results. They earned this com plus. Always timely and professional. The service advisor ,Michele ,is pleasant and thorough. I couldn’t ask for better results. They earned this commendable review by getting the job done with minimal or no hassle. CP Donahue Westminster More

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Jim Page is an excellent businessman who I had the pleasure to work with when shopping for a new Audi. He listened to my needs and wants, answered all questions, and found me the perfect car. If you’r pleasure to work with when shopping for a new Audi. He listened to my needs and wants, answered all questions, and found me the perfect car. If you’re considering purchasing/leasing an Audi, I wholeheartedly recommend working with Jim at Audi Flatirons. It is very apparent that he has his customer’s best interest in mind and will go to great lengths to see them happy with their purchase. He’s also very responsive to calls/text messages which is a huge plus! More

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