Michelle Spencer | Page 3

Consistently Great Service-Thanks Michele Spencer Just picked up my Ram 1500 from 30k service. Michele in the service area was great. Michele was very professional and kept me informed on problems a Just picked up my Ram 1500 from 30k service. Michele in the service area was great. Michele was very professional and kept me informed on problems and progress throughout the day. There was no waiting and wondering and no surprises or extras added to the bill and things went as smooth as could be. My nav hasnt been working since day 1, they decided to order me a new radio instead of passing the buck. Grade A service. More

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Thrilled beyond belief!! What a PLEASURE it was dealing with Michelle Spencer and Technician Jeremy! They finally fixed a rattle in my car for over a year! It's such a joy dri What a PLEASURE it was dealing with Michelle Spencer and Technician Jeremy! They finally fixed a rattle in my car for over a year! It's such a joy driving a car I love without having to drown out the noise by turning up the radio. I'm so thankful for their care & knowledge to help my travels be more pleasurable. Thank You! More

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Rate dealer service department My 2012 jeep liberty had a brake problem with the front caliber locking up The service advisor Michele Spencer was very professional, easy to talk t My 2012 jeep liberty had a brake problem with the front caliber locking up The service advisor Michele Spencer was very professional, easy to talk to and very sweet help me the whole way through More

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A Service Writer That Cares Past experiences have been less than satisfactory for me, but since dealing with Michelle Spencer (Svc Writer) the past two times has been "great". I Past experiences have been less than satisfactory for me, but since dealing with Michelle Spencer (Svc Writer) the past two times has been "great". I finally felt a personal touch and Michelle did not treat me like the number tag they place on your mirror. I will request and deal with Michelle at this dealership from now on and follow her wherever she may go later. Thank you Michelle. Todd More

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Great Experince Recently I went to get service for my Grand Cherokee and I must say it was great service. The service advisor personnel are very friendly and attentat Recently I went to get service for my Grand Cherokee and I must say it was great service. The service advisor personnel are very friendly and attentative to the customers needs.. Michelle Spencer Thank you! More

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Great service Michele was very attentive, she met me at the car and started the paperwork right there. She told me what to expect and kept me posted throughout the Michele was very attentive, she met me at the car and started the paperwork right there. She told me what to expect and kept me posted throughout the process. She really seemed to have my best interest in mind. Willie is always great, he has been there for years and knows me by face. He always gives me a big warm welcome and checks in to make sure I am being taken care of. More

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Great service w/ Michele Michele was great and was constantly in touch letting me know the status of my Cherokee. When I came to get my car she knew I was in a rush to get to Michele was great and was constantly in touch letting me know the status of my Cherokee. When I came to get my car she knew I was in a rush to get to work so she went and found the keys to my car and a valet to drive it around for me. More

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Excellent service!!!! A BIG thank you to Michelle Spencer for going above and beyond to help me with my brand new car. She actually had co workers deliver a loaner to my ho A BIG thank you to Michelle Spencer for going above and beyond to help me with my brand new car. She actually had co workers deliver a loaner to my house and took my car back for service!! She kept me informed every day regarding the status of the part on order. I was recommended by friends to go to this dealer and I am glad I did, Thanks again Michelle for a great car experience!! Paula Crowe More

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Friendly Professional Service I was skeptical about coming to the dealer from previous bad experiences with other dealers. Upon arriving I was greeted by Michele as I pulled into t I was skeptical about coming to the dealer from previous bad experiences with other dealers. Upon arriving I was greeted by Michele as I pulled into the service lanes. She immediately made me feel welcome and it eased my nerves. I sat with her and explained what I was there for. She told me that she would call me posted on how my repairs were coming. Throughout the entire process she let me know exactly what was going on. When I picked up my jeep she was there to explain everything they had done and assured me to call her if there was anything else she could do or if I had any concerns. This was a great experience from beginning to end. More

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Amazing!!! The bagels tasted great, but they were overpowered by the amazing service provided to me. I was in and out of there real quick. The people were very f The bagels tasted great, but they were overpowered by the amazing service provided to me. I was in and out of there real quick. The people were very friendly and accomadated my every need. I had a class to get to and was able to make it there on time. Thanks, Michele! More

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