Micky Joy
Micky Joy at Volkswagen of Naples
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Micky Joy | Page 16

Volkswagen General Manager

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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4.6
171 Reviews
4.6

171 Reviews

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171 Reviews of Micky Joy

January 12, 2016

Dealership Rating
Employee Rating

Purchasing my Passat a satisfying experience The experience of purchasing a new Passat was first class. Every question we had was respectfully answered.Our salesperson was treated us very well.Th More

by passat 16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt , Jason Lindsey

Jan 25, 2016

Volkswagen of Naples responded

Thanks for the compliment! We're so pleased that you had a fantastic experience here at the dealership with our team. Your recommendation means the world to us, and be assured that we'll do everything we can to keep earning your business. Best Regards, Mark MacLaughlin - Online Experience Manager

January 08, 2016

Dealership Rating

My wonderful experience with Jason Lindsey I had a car accident and dreaded looking for a new car. But the first place I went to was VW of Naples. I was treated kindly and Jason showed me a b More

by shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Ahearn, Jason Lindsey

Jan 12, 2016

Volkswagen of Naples responded

Shirley: That is fantastic to hear!!! It's great that you found Jason to be so helpful and knowledgeable. I know it was a tough situation to be in, but I'm glad we could find you a new car to love. We'll look forward to earning your business for many more years to come. Thank you for allowing us to earn your trust. Best Regards, Mark MacLaughlin - Online Experience Manager

January 02, 2016

Dealership Rating
Employee Rating

My first car buying experience was great! Volkswagen of Naples was such a great place to buy my new car. Everyone I came into contact with was very friendly and personable, they were constantl More

by blackbettle16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt , Jason Lindsey

Jan 08, 2016

Volkswagen of Naples responded

Thank you for the fantastic review! We're so pleased that you enjoyed the experience so much, that you felt comfortable sharing your thoughts with the DealerRater.com community. Purchasing a new car should be fun, and our team members all try to go out of the way and make it a special experience. It's fantastic to hear that made an impression. Hopefully we have gained a Volkswagen of Naples fan for life. We're looking forward to your loyalty. From all of us here, thank you so much for allowing us to earn your business. Best Regards, Mark MacLaughlin - Online Experience Manager

December 10, 2015

Dealership Rating

Best Car-Buying Experience Ever This dealership and my experience with the sales team has truly blown me away. They are incredibly helpful, fair on price, knowledgeable about all th More

by ecs647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt , Kyle Admire

Dec 14, 2015

Volkswagen of Naples responded

Thank you so much for the 5-Star review! I'm so pleased that we made a great impression. Hopefully we have gained a Volkswagen of Naples fan for life. Enjoy your beautiful new car, and please let us know if there is anything else we can do for you. Best Regards, Mark MacLaughlin - Online Experience Manager

October 22, 2015

Dealership Rating

Best Service around I've been shopping around for a new car (already owned 3 jettas) and looking for a change. I worked with Erin who was amazing with getting me prices a More

by tina.eckert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erin Presley

Oct 26, 2015

Volkswagen of Naples responded

Tina: It's always a pleasure doing business with you, and we'll look forward to your return. I'm so pleased to hear of your fondness for Erin, and towards our dealership. We'll be here when you're ready! Thanks so much for the loyalty over these years. Best Regards, Mark MacLaughlin - Online Experience Manager

September 20, 2015

Dealership Rating

1 plus 1 doesn't equal 2 This dealership plays with the numbers so much that 1 plus 1 equals whayever they want it to equal. They also play on words like your trade is worth $ More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 07, 2015

Volkswagen of Naples responded

Frank: I am sorry you felt that your experience here was less than stellar. That is not acceptable to us and we have made multiple attempts to reach you; coming up empty each time. We strive for 5-Star service every visit, and mandate that everyone on our teams does business in the most transparent way. Client pricing expectations do not always line up with what we are able accomplish. As you can see from previous reviews, 5-Star satisfaction is something we receive more often than not. Again, I apologize that you did not feel 100% satisfied. We have made every effort to gain your business, and we are always here if you'd like to revisit. Best Regards, Mark MacLaughlin - Online Experience Manager

September 15, 2015

Dealership Rating

Fantastic! From start to finish everyone was so accommodating! Felt right at home! Kyle in Sales was super! Couldn't have been any better! The best experience bu More

by Grateful customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh

Sep 15, 2015

Volkswagen of Naples responded

I'm so pleased to hear you had a wonderful experience here at the dealership. Congrats on getting a great car, and a wonderful deal. We'll look forward to earning your loyalty for many years to come. Best Regards, Mark MacLaughlin - Online Experience Manager

August 17, 2015

Dealership Rating

Very Efficient, knowledgeable, courteous, agency with great Our experience of buying a VW Jetta from Rex Manchester & Micky Joy was exceptional. These men went beyond their call of duty to guide us, help us & More

by Willy & Iranthie
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2015

Volkswagen of Naples responded

Willy & Iranthie: I'm so happy that you enjoyed your experience here at the dealership! Rex and Micky are the best, and I have no doubt that they kept you smiling the whole time. Buying a new car should be fun, and I'm so pleased that they made it smooth for you. Enjoy the new Jetta, and please let us know if there is anything else we can do to ensure your loyalty for many more years to come. Happy Driving! Best Regards, Mark MacLaughlin - Online Experience Manager

July 29, 2015

Dealership Rating

Easy does it at VW of Naples Dealing with VW of Naples was calm and easy. Bob Lombardi, John Joseph and VW associates made sure we were satisfied customers. The dealership teamwo More

by MC/RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Roden

Jul 29, 2015

Volkswagen of Naples responded

Calm and easy...that's what it should be about. Thank you for taking a moment to share your thoughts with the DealerRater community. We're so pleased that you enjoyed the whole experience, and we're excited to earn your loyalty for many more years to come. Best Regards, Mark MacLaughlin - Online Experience Manager

July 17, 2015

Dealership Rating

Awesome Lux and Mickey were awsome!! Got there late on Saturday afternoon lux helped me decide what model, and from the test drive to the financial they were More

by Sprocket1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Pierne

Jul 20, 2015

Volkswagen of Naples responded

We really appreciate you allowing us to earn your business, and I hope that we can maintain your loyalty for many years to come. Thank you for taking the time to leave a 5-Star review! Enjoy the car, and please make sure to come see us again soon! Best Regards, Mark MacLaughlin - Online Experience Manager

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