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Miguel Ruiz
Miguel Ruiz at Jaguar Land Rover Riverside
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Miguel Ruiz | Page 2

Parts Manager

Jaguar Land Rover Riverside

8051 Auto Drive
Riverside, CA 92504

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Miguel Ruiz

December 30, 2023

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Employee Rating

Incompetence meets overpriced parts and labor. Longer than average waiting times for repairs. They are clueless More

by MINDFULMOVERS2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marat Pashkevich, Randy Yates

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Jan 22, 2024

Jaguar Land Rover Riverside responded

We apologize for any inconvenience you experienced. We take your feedback seriously and will work to address and improve our services. Thank you for bringing this to our attention.

December 29, 2023

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Employee Rating

Great service, great staff, everyone is extremely helpful and kind. I will be a Jaguar customer for life. More

by AJWEBBMAIL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud, David Sturgis, Randy Yates

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Jan 22, 2024

Jaguar Land Rover Riverside responded

Thank you for your appreciation! We're delighted to have provided great service from sales to financing. Your satisfaction is our reward.

December 28, 2023

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Great people from sales to service to sales manger and financing thank you and I appreciate it More

by barkhozia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shariq Maurier, Joe Garofalo, Marat Pashkevich, Jeff Rawlins, Scott McCloud, Bryan Hildebrand

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Jan 22, 2024

Jaguar Land Rover Riverside responded

We're thrilled to hear that you had a fantastic service and customer care experience! Thank you for choosing us and considering it the best car buying experience. We appreciate your recommendation.

December 20, 2023

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Everything was up close and personal, know wait time on the diagnosis the service manager was prompt and attended all my needs with no hesitation and kept me inform of what was going on. Thank you Morg More

by denzell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shariq Maurier, Joe Garofalo, Marat Pashkevich, Jeff Rawlins, Scott McCloud, Bryan Hildebrand, Randy Yates

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Jan 23, 2024

Jaguar Land Rover Riverside responded

We appreciate your positive feedback! It's great to know that everything was up close and personal, with no wait time on the diagnosis. Our service manager was prompt, attending to all your needs and keeping you informed throughout the process.

December 16, 2023

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Employee Rating

Fantastic service from the entire staff particularly Ivan extremely helpful dealership and employees I shall continue to support this establishment More

by robertlorenzo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shariq Maurier, Joe Garofalo, Marat Pashkevich, Jeff Rawlins, Scott McCloud, Bryan Hildebrand, Randy Yates , Ivan in service

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Jan 23, 2024

Jaguar Land Rover Riverside responded

We appreciate your kind words! It's fantastic to hear that Ivan and the entire staff provided you with fantastic service. Thank you for your support and choosing our dealership.

December 01, 2023

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Got my car checked right away and the staff communicated with my husband and I the whole time. More

by SDACIO
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Yates

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Jan 22, 2024

Jaguar Land Rover Riverside responded

We're glad to hear that our staff communicated well and provided prompt service. Your satisfaction is our priority, and we look forward to serving you in the future.

November 29, 2023

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Employee Rating

Love this dealership and everyone I have met. I would highly recommend the sales and service department to everyone. More

by DANASAYLOR
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud, Randy Yates

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Jan 22, 2024

Jaguar Land Rover Riverside responded

We love having you as part of the Jaguar Land Rover Riverside family! Thank you for your recommendation of the sales and service department. We appreciate your positive feedback and look forward to serving you in the future.

November 23, 2023

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Jaguar/LR Riverside is literally the best location, they always are so careful with your vehicle and always go above and beyond with any of your needs. More

by DARABIANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shariq Maurier, Scott McCloud, Pedro Patlan, Nancy Rasic, Greg Suzuki, Bryan Hildebrand, Randy Yates , Alyassa and Victor

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Jan 22, 2024

Jaguar Land Rover Riverside responded

We appreciate your kind words about Jaguar/LR Riverside being the best location. Providing careful attention to your vehicle and going above and beyond for your needs are top priorities for us. Thank you for choosing Jaguar Land Rover Riverside.

November 09, 2023

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Employee Rating

Smooth experience. Under promised and over delivered. Service rep Erin Dang is excellent. Communication perfect. More

by ISHAM_DAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Dang

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November 08, 2023

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The were professional, cordial and updated me throughout the service. Comfortable place to wait. Love the detailed video of my inspection and findings.. More

by SARAHJCAMARENA
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Recommend Dealer
Yes
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