407 Reviews
Write a Review407 Reviews of Mike Asperheim
January 07, 2019
Sales always top notch Jim and Kolin did a great job with me on this purchase. Mike A also helps out a ton and is always willing to go the extra mile. . Jim and Kolin did a great job with me on this purchase. Mike A also helps out a ton and is always willing to go the extra mile. . More
Other Employees Tagged: Kolin Miley, Jim Schall
January 07, 2019
ford pass tech could not get ford pass to work,and still doesn't .they where to call and try to get me info to fix it myself tried but failed plus got an appoin tech could not get ford pass to work,and still doesn't .they where to call and try to get me info to fix it myself tried but failed plus got an appointment for recall service which was over a month out More
Other Employees Tagged: Danny Larsen
January 04, 2019
Very easy Could not be easier. I needed an oil change and some recalls checked out. I dropped the truck off and got a ride back home. Its a pain to get any work Could not be easier. I needed an oil change and some recalls checked out. I dropped the truck off and got a ride back home. Its a pain to get any work done on a vehicle just for the part that I don't have the time. I got a ride to and from the appointment and the drivers were there when they said they would be. The ford team makes it easy! More
December 19, 2018
Ask for Darin NN the cheesehead Darrin showed me an expedition and I came back a day later to buy it. Everything went smoothly and he treated us very fair!! I would highly recomm Darrin showed me an expedition and I came back a day later to buy it. Everything went smoothly and he treated us very fair!! I would highly recommend him and Tenvoorde ford! More
Other Employees Tagged: Angie Johnson, Chad Williams , Darin Ennen
December 14, 2018
Quick repair On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and t On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and they would be able to squeeze it in. No problems and fixes later that day. More
December 12, 2018
Much better Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great improvement Mike A. More
December 12, 2018
Customer service I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealershi I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealership.. More
Other Employees Tagged: Mike Bower
December 06, 2018
ARE Topper bought through Tenvoorde Leaked - Issue Resolved I bought a 2017 Ford F150 XLT SuperCrew from Tenvoorde Ford in August 2017. I also purchased other accessories, including an ARE topper, through them I bought a 2017 Ford F150 XLT SuperCrew from Tenvoorde Ford in August 2017. I also purchased other accessories, including an ARE topper, through them and the topper was installed a month later. Chris, who is now in charge of accessories, etc., was not the one who sold the accessories to me, but he was extremely helpful in getting my issue resolved. Because of the shape/design of the F150 and the topper, I was getting an inordinate amount of moisture (rain and snow) in the back of the truck which resulted in whatever was in the back of the truck under the topper getting very wet.. Chris contacted Nick, who installs the toppers for Tenvoorde to make him aware of the problem. Chris offered to install a seal kit at no cost to me. What stood out to me was that Chris knew it was an issue with the design of the topper and the truck, but said that he works for Tenvoorde Ford and because of the issues I was having he felt it necessary to make things right. That was Customer Service at it's highest level! Thank You Chris! More
Other Employees Tagged: Chris - Accessories Department (don't know last name)
December 02, 2018
Good experience Was treated fair and paid fair market value. It was end of year and had trouble finding preferred color. Am happy with choice and the new F 150. Was treated fair and paid fair market value. It was end of year and had trouble finding preferred color. Am happy with choice and the new F 150. More
Other Employees Tagged: Darin Ennen, Kolin Miley
November 28, 2018
Not the most prepared I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appo I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appointment......... So he typed away on his computer and went to the back room came back and let me know my parts weren’t there..... It was a 120 mile round trip day of nothing but he did offer me a car wash for my time...... I left work for this appointment so I wasn’t too happy. Set up another appointment for the following week at 9:30 in the morning. Brought my truck all the way back up there and was told it would be done in less then 4 hours. Went back around 2 and was told it would be another 1 1/2 hours. Soooo left to go eat and got a call a half hour later and was asked if I could leave it there over the weekend and they would finish it on Monday. Not much choice since the problem needed to get resolved. Sooooo another 120 mile round trip AGAIN!!! So yeah I guess my truck is fixed and that’s nice however you all didn’t seem to care much about my time and I don’t care for that much for that. Your service department seemed to be very unprepared and hearing one of your service reps yapping on the phone about how he was sick of people complaining was interesting when you don’t seem to care about my time why would you care about other people’s time. Not really impressed. And this was for warranty recall work for the record. More
Other Employees Tagged: Barry Jensen , Russ Hoeschen, Brian Jerde, Tom Mullenmeister, John Murray, James Niemuth, Trevor Stephenson, Dave Welch