Mike "Big Mike" Tota
Mike "Big Mike" Tota at Cape Coral Chrysler Dodge Jeep Ram
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Mike "Big Mike" Tota | Page 19

VIP Sales Professional

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.8
189 Reviews

Hello everyone just calls me Big Mike. I am The Commercial Sales Manager. I handle everything from Huge 5500 Chassis Cab trucks all the way down to the smallest used car.. I have alot of knowledge and will go out of my way to make sure you leave happy with a 5 star experience. There are many other mikes but only ONE Big Mike

Dealership Experience

5 yrs, 8 mos

Industry Experience

21 yrs, 9 mos

Specialties & Trainings

Dodge Expert

Jeep Expert, Uconnect Expert, Mopar Expert

View more specialties & trainings
4.8

189 Reviews

Write a Review

189 Reviews of Mike "Big Mike" Tota

March 21, 2019

Dealership Rating
Employee Rating

Too many games First of all the salesman was polite & competent through the whole process . We agreed on a price. Then the games began. The finance and extended wa More

by Cadillac
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jay Ganzi

Mar 26, 2019

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. Please know this has been forwarded to our management team and they will be reaching out to you as soon as possible. We greatly appreciate your feedback.

March 16, 2019

Dealership Rating
Employee Rating

Best sales experience I bought a used Chevy Silverado from Big Mike at Cape Coral Dodge. He was never pushy laid back and answered all my questions about the truck. He got More

by Wlfman75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2019

Cape Coral Chrysler Dodge Jeep Ram responded

We're happy to hear you got the truck you were looking for at a great price! Thanks for the amazing feedback and enjoy that new ride!

March 15, 2019

Dealership Rating
Employee Rating

The dealership was awesome!!! All was perfect !! Inventory was awesome !! Friendly and helpful personnel. I am very professional. Also clean and neat . Perfect location. Plenty More

by CARLOSONAMISSION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2019

Cape Coral Chrysler Dodge Jeep Ram responded

Carlos, it is wonderful to hear you had such a five-star experience at our dealership. Thanks for the great review!

March 04, 2019

Dealership Rating
Employee Rating

Hidden flaws Immediately after arriving home I noticed that the key fob could not open any door or lock an open door. Changed both batteries, no change. Called Big More

by ISLANDSEND
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Mar 05, 2019

Cape Coral Chrysler Dodge Jeep Ram responded

Hello George. Thank you for bringing this to our attention. We have made sure to inform our management team of your concern. We are disappointed to see that your experience has been anything less than the best. Thank you for your feedback,

February 21, 2019

Dealership Rating

Beautiful new dealership Took my new Jeep Sahara in for it’s first oil change and tire rotation. Arrived 15 minutes before my appointment time, waited 20 minutes before I was More

by Floridadude
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 22, 2019

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate the feedback. As a new dealership we are certainly working each and every day to ensure our customers are met with a quality experience. We would like to apologize for the delay, however we thank you for the positive feedback. We hope to see you again and have an opportunity to exceed your expectations. Take care.

February 13, 2019

Dealership Rating
Employee Rating

Awesomeness My wife and I had an excellent experience from the moment we walked in until we paid the cashier. Big Mike was a very nowledgeable salesman. More

by KKRIZEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Cabezas

Feb 14, 2019

Cape Coral Chrysler Dodge Jeep Ram responded

We couldn't be happier knowing you and your wife had such a positive experience with us from start to finish. Thanks for sharing!

December 14, 2018

Dealership Rating

Wrong information in your intranet ad When I picked up the Jeep the tire gaugel light was on I was told it would go out a couple miles down the road. It did not! I checked the tire pressur More

by NJDIPPERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Raymond Burke, Raymond Ravencrest, Angel Russell

Dec 14, 2018

Cape Coral Chrysler Dodge Jeep Ram responded

We're disappointed to hear that this has been your experience with us. This is certainly not our goal. Please know this has been forwarded to our management team. We thank you for your feedback.

December 13, 2018

Dealership Rating
Employee Rating

Service Great place. Fast and clean service. Got a free car wash. Great location and very friendly staff. Looked at cars while waiting. All in all great exper More

by nilsjohnsen50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Ganzi

Dec 14, 2018

Cape Coral Chrysler Dodge Jeep Ram responded

We're happy to see you had such a great experience! We'll see you again next time!

December 11, 2018

Dealership Rating
Employee Rating

First car Bought my first car on my own and they were nothing but friendly and understanding. Thank you for the help with finding the perfect vehicle for our gr More

by andig525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Issac Burton, Luis Cabezas

Dec 19, 2018

Cape Coral Chrysler Dodge Jeep Ram responded

Absolutely! Thank you for the wonderful feedback and we look forward to seeing you again.

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