4 Reviews of Mike Buccheri
March 02, 2024
I recently leased a 2024 Kia Telluride from Crowley Kia and the experience was by far the best I’ve received as a consumer anywhere. I previously worked in the car business as a salesperson and have never and the experience was by far the best I’ve received as a consumer anywhere. I previously worked in the car business as a salesperson and have never met such a wonderful team of people. My salesman, Butch Hanning, went so far above and beyond what I would ever expect in every way possible with the help of the manager Mike Buccheri and the business manager Kate Crowley. The delivery specialist Evan was kind and helpful. They were honest, transparent, fair, and caring. It was a 10/5 star experience and I could not thank them enough. They have gained a customer for life. If you or anybody you know is looking for a car, Crowley is hands down the place to go! More
Other Employees Tagged: Butch Hanning, Kate Crowley, Evan September
November 07, 2023
Gave us a rebate and tried to do a bait and switch and told us to pay for the rebate they promised we qualified for after already having the car for two months. Went to the office to clarify the situation told us to pay for the rebate they promised we qualified for after already having the car for two months. Went to the office to clarify the situation and the manager (Kalani) got upset when we asked for proof in the contract and kicked us out. Later emailed the general manager (Mike) who was also very rude. Both of them kept lying to us and sent us documents that had nothing to do with what we were asking about and kept trying to twist the story and I wouldn’t be surprised if they reply with the same lie. Anyways won’t go into it too much but just filter by all the bad reviews and you’ll see they commonly bait and switch. Hopefully all Kia’s are not like this and this one was just a bad apple. More
Other Employees Tagged: Kalani
July 21, 2023
Bought and serviced my EV6 here, all good! Sales was low pressure, not pushy, no bait/switch. Service has been excellent; worked with Erin, the service advisor to have routine maintenance done Sales was low pressure, not pushy, no bait/switch. Service has been excellent; worked with Erin, the service advisor to have routine maintenance done. Also had some software updates last week, they came to me in the waiting area 4 times to let me know progress, and washed the car before I got it back. I drive 1/2 hr to bring my car here, even though there's another kia dealer 10 min away. Your mileage may vary (as they used to say), but my experiences here have all been very good. More
Other Employees Tagged: Scott Patterson
March 07, 2022
Crowley has been a breath of fresh air in a process we really weren’t looking forward to. Chris was extremely helpful and knowledgeable from the very first phone call (why we went with them), made himself really weren’t looking forward to. Chris was extremely helpful and knowledgeable from the very first phone call (why we went with them), made himself available to us and our questions along the way, and was candid and honest about everything throughout. He made the process really straightforward and transparent, which is what we were looking for. More
Other Employees Tagged: Chris Rosario