Mike Chapa | Page 4

Overall, I have seen manor improvements over the years with Hyundai Boucher. I didn’t feel any type of pressure to make any decision. They clearly displayed the options and a fair deal was done. However t with Hyundai Boucher. I didn’t feel any type of pressure to make any decision. They clearly displayed the options and a fair deal was done. However the only part I didn’t like was the bias of my age. I noticed right away that no one except for Mike chapa (my salesmen) treated me like I was going to buy a car and like If i was there to waste their time. More

Helpful 0

Report | Print

Friendly enoughh,helped me make the right choice and tried to keep me in my payment limit. tried to keep me in my payment limit. More

by DAWNMOGENSON Verified Customer Verified Customer

Helpful 1

Report | Print

Manager’s don’t listen to your car problems,2 weeks after we bought the car. I didn’t get a fair price for my 2020 Kia Sportage. You have to high the Totum pole to get anything done!!! we bought the car. I didn’t get a fair price for my 2020 Kia Sportage. You have to high the Totum pole to get anything done!!! More

by BRIANLENDERMAN Verified Customer Verified Customer

Helpful 0

Report | Print

I have bought many cars in my life and my experience with Boucher Hyundai and with Fawn was by far the best I have ever had. It was a joy to work with them. I will tell anyone that asks that they should work Boucher Hyundai and with Fawn was by far the best I have ever had. It was a joy to work with them. I will tell anyone that asks that they should work with Fawn. She was wonderful. More

Helpful 0

Report | Print

This is the shadiest car dealerships I have ever had to work with. The transaction took over 3 weeks to finish and every step of the way the salesperson Mike Chapa and the sales manager Chris Baker would l work with. The transaction took over 3 weeks to finish and every step of the way the salesperson Mike Chapa and the sales manager Chris Baker would lie and make false promises. They tried to lie and manipulate me to fill out a credit application by saying that it was “just to get my information” despite already being pre-approved for a low rate of 2.3% and having given them my information already. They lied about what was included in the price of the car and that they would put a full tank of gas in the car upon the sale. To top if off they lied and claimed that they never received funding from Bank of America, my lender, and said that they never received the cashiers check – despite tracking showing otherwise. I had to consult with an attorney and threaten to sue for them to magically find the check and sell me the car, even after giving them $20,000 of my own money as down payment. Incredibly unprofessional and manipulative. More

Helpful 2

Report | Print

Used car battery was near dead when the sold me the vehicle. Nothing was wiped down, vacuumed, or even a mat replaced despite a $13,000 purchase. vehicle. Nothing was wiped down, vacuumed, or even a mat replaced despite a $13,000 purchase. More

Helpful 0

Report | Print

No complaints at all. They even stayed past closing time to finish the deal on the truck. Even though there are dealers closer to me I felt comfortable driving a hr away to look and purchase the truck to finish the deal on the truck. Even though there are dealers closer to me I felt comfortable driving a hr away to look and purchase the truck More

Helpful 0

Report | Print