Mike DeLisi
Mike DeLisi at Ken Ganley Kia Alliance

Mike DeLisi

Service Manager

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.8
26 Reviews

Hi, I’m Mike, Service Manager here with over 35 years in the automotive industry. A lot has changed over the years, but one thing I’ve always believed in is taking great care of people. I focus on honest, dependable service and making sure the job’s done right the first time. I’m proud to lead a team that’s been ranked #1 in service—and we work hard every day to earn that trust. Whether it’s a quick oil change or a major repair, we’re here to keep you safe, confident, and back on the road with a smile.

4.8

26 Reviews

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Dealership Experience

1 yr, 11 mos

Industry Experience

30 yrs

26 Reviews of Mike DeLisi

December 14, 2025

Dealership Rating
Employee Rating

Awesome, quick, processional, courtesy, Santa was also arriving so plenty of goodies out lol. Definitely a Kia fan for life More

by katrina_angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 19, 2025

Ken Ganley Kia Alliance responded

Hey Katrina! Thank you for the great review and kind words! We appreciate you! Have a great day!

December 12, 2025

Dealership Rating
Employee Rating

Good fast reliable service. Always on time and good communication with the techs when in. More

by abirhoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you had a great visit with us! Have a great Holiday!

December 10, 2025

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Their professionalism, their knowledge of how and why my car may need service, and lastly the friendliness of the staff, from sales to service at Ken Ganley, Alliance, Ohio!! More

by bkpalmer1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 11, 2025

Ken Ganley Kia Alliance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2025

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We always get awesome service. Very informative, courteous, and helpful. We would recommend this dealership. More

by Doofybaby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 08, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 13, 2025

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Good service and salesman very courteous polite I I would tell anyone that looking for a car to come here More

by lewedan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Nov 16, 2025

Ken Ganley Kia Alliance responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 07, 2025

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Ken Ganley Kia has been servicing my car for a few years now and I wouldn’t trust anyone else. They are professional and very proficient at fixing whatever needs my car has required. I appreciate this deale More

by cheril96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Nov 09, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2025

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Employee Rating

Outstanding service and team! Thank you Brent for always providing such excellent service! I highly recommend Ken Ganley Kia in Alliance! More

by bolestalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Oct 25, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate your business! Come see us again! Have a wonderful day!

October 22, 2025

Dealership Rating
Employee Rating

Always wondered service. They go above and beyond every time I am there without fail. More

by happyrn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Ken Ganley Kia Alliance responded

We are so pleased to hear you had a great service visit with us here at Ken Ganley Kia Alliance! Please reach out if you need anything in the future! Enjoy your day!

October 15, 2025

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Employee Rating

Mike, Brent and Steve were as amazing as always. I won’t take my car anywhere else More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review!! We appreciate you and look forward to seeing you in the future! Take care!

September 01, 2025

Dealership Rating
Employee Rating

Kia Alliance was friendly, timely, great work & returned car clean, would recommend for future service!! More

by leyda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Sep 04, 2025

Ken Ganley Kia Alliance responded

Thank you for the great 5 star review! Please let us know if you need anything in the future!! Have a wonderful day!

1

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