Mike Hana
Mike Hana at Victory Toyota of Brook Park
Refer Me

Mike Hana | Page 43

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
439 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

15 yrs, 6 mos

4.8

439 Reviews

Write a Review

439 Reviews of Mike Hana

April 17, 2018

Dealership Rating
Employee Rating

Great service Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and t More

by IZOSAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Scott Barrier , Maggie Colan

May 10, 2018

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Jim greenfield, Scott Barrier, Maggie Colan, and Mike Hanna in our Sales and Service Departments at Metro Toyota! We appreciate you!

April 07, 2018

Dealership Rating
Employee Rating

Thank You I was very surprised that you could fix my car in just a few hours. I thought I would have to leave it and come back the next day to get it. I appre More

by wefrank74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2018

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Mike Hana in our Service Department at Metro Toyota! We appreciate you and we are always happy to help!

April 05, 2018

Dealership Rating
Employee Rating

very quick, friendly and efficient I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Ser More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2018

Victory Toyota of Brook Park responded

Thank you very much for your excellent review, Sandy! We are happy to hear your experience with Mike Hanna and our Service Department at Metro Toyota! You are most Excellent!

March 30, 2018

Dealership Rating
Employee Rating

Air Bag Recall This appointment was for an air bag recall. The appointment went fast as I waited and no issued noted after I left. This was a pleasant experience. Mi More

by WPBEACHBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 12, 2018

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Mike Hanna and our Service Department at Metro Toyota! We appreciate you!

March 29, 2018

Dealership Rating
Employee Rating

Service done as requested. It is a friendly environment. Good atmosphere and very clean area, if you decide to wait for your car to be serviced. More

by RANNSJUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 12, 2018

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Mike Hanna and our Service Department at Metro Toyota! We appreciate you!

March 16, 2018

Dealership Rating
Employee Rating

Retrain I like the service center and the prices on your services rendered. Wait time is usually good, although this date was terrible, wrong information from More

by Chocolate rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 15, 2018

Dealership Rating
Employee Rating

5000 mile service Quick and convenient, plus an awesome waiting area, Metro is a great place to get your Toyota serviced. Plus, you can easily schedule an appointment o More

by cs44654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2018

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Mike Hana and the Service Department at Metro Toyota! We appreciate you!

February 21, 2018

Dealership Rating
Employee Rating

Thanks Mike and Maggie Mike took good care of the need for a new alternator. Later, Maggie stepped in and kindly helped with a time sensitive rental car repair issue. Man More

by RITA.BRAUNECK
Recommend Dealer
Yes

Other Employees Tagged: Maggie Colan

Feb 23, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Mike, Maggie, and our Service Department! We appreciate you!

February 15, 2018

Dealership Rating
Employee Rating

Excellent It was routine 95 thousand miles service. Mike who met me was very friendly and polite. In the waiting area there were fresh coffee and my favorite co More

by NADIYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Nadiya! We are happy to hear of your experience with Mike Hanna and Metro Toyota! We appreciate you! P.S. they are my favorite cookies too!

February 15, 2018

Dealership Rating
Employee Rating

tire pressure I was able to make an appt. for the same day. Tire pressure icon on my dashboard. They found an old nail in the tire, plugged it and serviced my car More

by captn222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department! We appreciate you!

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