Mike Liggins
Mike Liggins at Casey Volkswagen Subaru
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Mike Liggins

Service Advisor

Casey Volkswagen Subaru

783 J Clyde Morris Blvd
Newport News, VA 23606

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22 Reviews
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22 Reviews

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22 Reviews of Mike Liggins

November 18, 2018

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Employee Rating

Great service experience Mike Liggins does a fantastic job. We have had our VW Jetta for 13 years and every time we take it in for service Mike knocks it out of the park. It i More

by Robert D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 20, 2017

Dealership Rating
Employee Rating

Great Customer Service I can't express how grateful I am for the guys at Casey VW!! I was leaving work for the night when I noticed my head light had gone out. I was right More

by krussell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2017

Casey Volkswagen Subaru responded

Thank you for the kind words! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we plan on using to better the experience of all our customers. Please feel free to come back for any of your automotive needs and we hope you have a great day!

November 15, 2017

Dealership Rating
Employee Rating

DONT GO ANYWHERE ELSE I BOUGHT a VW 2008 GTI New and it has never been anywhere but Casey VW for service They know my car inside and out .Fair price for top Quality serv More

by RCNGRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: VW TECHS, AND MECHANICS, CAR RENTAL PERSONNEL, AND EMPLOYEES THAT CHECK YOUR CAR IN FOR SERVICE

Nov 16, 2017

Casey Volkswagen Subaru responded

hank you for your review! We appreciate the time took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we plan on using it to better the experience of our customers. Please feel free to come back for any of your automotive needs and we hope you have a great day!

November 10, 2017

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Employee Rating

Volkswagen Serivice I adore all the guys in the Casey Volkswagen service dept. They are always so nice, and every one of them is always so willing to help. They always More

by krussell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 15, 2017

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. Please feel free to come back for any of your automotive needs and we hope you have a great day!

October 30, 2017

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Employee Rating

Attentive and knowledgeable service Having purchased a diesel VW Beetle (that I love!) right before the recall and issues, I was very concerned about my options initially... however, the More

by SallyBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 03, 2017

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. We couldn’t be happier that Mike is able to provided you with a great experience. Above all else, providing excellent customer service is our main goal and we hope you continue to come back for your automotive needs. Have a wonderful day!

September 30, 2017

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Employee Rating

Great Service I brought my CC in for a recall. As usual, Mike Liggins was overseeing this service. Over the years I've come to trust Mike with our VW's. Overall, More

by EdsCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2017

Casey Volkswagen Subaru responded

Thank you for your review! We are glad to know that you enjoyed your experience and that you felt we deserved such a great rating. Excellent customer service is our top priority and we hope you continue to come back for your automotive needs. Thank you for your time and have a great day!

September 20, 2017

Dealership Rating
Employee Rating

Excellent Customer Service Just wanted to say thanks again to Mike Liggins at Casey VW service for always going out of his way to make sure that my 2010 VW Jetta TDI and 2017 Je More

by coreyproduce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2017

Casey Volkswagen Subaru responded

Thank you for your review. We understand that servicing your vehicle can be a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Mike Liggins, and all of our staff, believe in providing personalized service! We look forward to another opportunity to work with you at our location for any of your vehicle needs, have a great day!

August 31, 2017

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Employee Rating

Service I have taken by VW to the dealership to have it serviced for many years. Mike has always been friendly and helpful. Thanks for the awesome service More

by marci turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2017

Casey Volkswagen Subaru responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your vehicle serviced can be stressful, we pride ourselves in making it as comfortable and smooth as possible for you. Have a great day!

July 10, 2017

Dealership Rating

10,000 Mile Service I have always been pleased with the service at Casey Volkswagen. I have purchased two cars from them (the first was rear-ended and totaled after just More

by Claudia Jew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2017

Casey Volkswagen Subaru responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. We believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 21, 2017

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Employee Rating

Fraudly and on top of that been calling for 3 wk and no one Its just too much to go into got charged for 3 times they said it would be and broke another part on my car etc More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Travis Wynn , Ed Colton, Michael Lawson

Jun 22, 2017

Sandi responded

Was fraudly over charged what mike said a new remote concrol keys was to be made and i didnt grt it at all just got a key without the remonte the key is suppose to be inside a case and you push a little round silver button and the keys comes out like a switch blade sort of..... anf put in a new stereo and speakers last year and its not working now. Been cslling casseyvw for 4 weeks now and no one well even talk to me, because they know what a mess they have made of everything and is gibing me the cold shoulder..... my name is sandi petree phone 8048372235. I sure could use your help since i am 1 hr 45min away from dealership

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