Mike McConkey

Lots of junk fees added on to the sale of the vehicle at the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative B the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative Bill Adams is very friendly and professional. Company policy needs adjustment. Sales person can only do so much for the customer due to company policy. More

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Outstanding people! Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They were very thorough explaining what needed to be done and why. It is very comforting to know this team stands behind what they sell and that I wasn’t just another sale. Great job Scranton Dodge, looking forward to my next new vehicle. More

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I started purchasing my cars from Scranton Dodge 12 years ago and I haven't gone anywhere since. Since Day 1 (with Mike McConkey), my requests have been met. He has always been gracious, polite, and knows ago and I haven't gone anywhere since. Since Day 1 (with Mike McConkey), my requests have been met. He has always been gracious, polite, and knows exactly the type of car I am looking for and he is the main reason we (my husband and I) keep going back there. We know by going there, what we can expect because of the consistent great service we receive. I highly recommend Mike and the team at Scranton Dodge! More

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Dodge is a good name because you should Dodge it if at all possible. Bought a used car last spring went to pick it up. They were getting ready to close and sat us in a cubicle with a bunch of car parts. T all possible. Bought a used car last spring went to pick it up. They were getting ready to close and sat us in a cubicle with a bunch of car parts. This guy comes up behind me and throws a key FOB over my shoulder. Then some other joker comes out using vulgar language in front of customers. I said wheres the other one he says (rudely) theres only one. We said deals off. Next day they call us and say oh we'll get you a key FOB and even put it in writing. A month later no key FOB so we were concerned we may lose the only one or someone else had one. I called and Mr. McConkey refuses to talk to me tells receptionist to tell me "we don't have it" yet. This went on for months. At one point he told the receptionist to hang up on me. I wasn't rude but there were other problems like components for the spare tire missing they failed to mention. I finally ordered the missing parts and got and OEM key FOB for $90 in 4 days. I had to wait to weeks to have it programmed at a dealer which cost another $130. More

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Zero communication and poor people skills My experience with Josh and this dealership was terrible. There was zero communication and zero consideration for my time. I would rather walk than My experience with Josh and this dealership was terrible. There was zero communication and zero consideration for my time. I would rather walk than buy a vehicle from this dealership. More

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Perfect My sales person (Fred) was very helpful and respectful. He knew exactly what he was talking about and he was very responsive and quick with messaging My sales person (Fred) was very helpful and respectful. He knew exactly what he was talking about and he was very responsive and quick with messaging me and made me feel very comfortable with me buying my first car. Everyone at the dealership was amazing. I highly recommend this dealership to anyone that’s looking for a great running car and a dealership that makes you feel comfortable and welcome. More

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Great People = Great Service Scranton Dodge Chrysler Jeep RAM is a great dealership. I have been purchasing my vehicles from here for 10 years and the customer service with the sa Scranton Dodge Chrysler Jeep RAM is a great dealership. I have been purchasing my vehicles from here for 10 years and the customer service with the sales team has only improved over the years. I would highly recommend this dealership for anyone looking for a genuine car buying experience. More

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Outstanding I recently bought a Jeep GC for my son through Scranton Dodge and dealt with Mike McConkey and his sales staff. It was his first car. I could not ha I recently bought a Jeep GC for my son through Scranton Dodge and dealt with Mike McConkey and his sales staff. It was his first car. I could not have chosen a better place to buy a vehicle. They were OUTSTANDING! Mike was incredibly accommodating as far as test driving the vehicle and picking it up. The staff was extremely courteous and professional in every aspect of the deal. They have an outstanding attitude and provide terrific customer service. I would highly recommend Scranton Dodge for your next vehicle purchase! They made it a great experience for myself and my son. Thanks Mike!!!! More

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Always the Best Since I moved to PA, I have gone to Scranton Dodge for all of my vehicles (mine and my husband's). The team is always beyond accommodating. Mike and Since I moved to PA, I have gone to Scranton Dodge for all of my vehicles (mine and my husband's). The team is always beyond accommodating. Mike and John are so helpful. Mike always has my best interest and makes sure I'm getting all of the things I'm looking for in a vehicle. The entire sales staff is very kind and you never feel like just another number to them. They care and they show it through the quick turn around and attention to detail. I highly recommend Scranton Dodge. More

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Would give Negative stars if I could. HORRIBLE! This place had our Jeep a total of 4 times over the past 6 months and NEVER fixed it. They had the Jeep twice for 10 days. Never gave us a rental and This place had our Jeep a total of 4 times over the past 6 months and NEVER fixed it. They had the Jeep twice for 10 days. Never gave us a rental and we had to get one out of pocket at enterprise. They are horrible. Never fix anything. Check engine light kept coming on. They said it was fixed. Then days later it would come back on and shake. What a joke this place is. I’ll never buy another vehicle there again. Terrible terrible terrible. Nightmare place!!!! More

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