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Mike Porter
Mike Porter at Ourisman Chrysler Dodge Jeep RAM
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Mike Porter

Lane Manager

Ourisman Chrysler Dodge Jeep RAM

12430 Auto Drive
Clarksville, MD 21029

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3 Reviews
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3 Reviews

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3 Reviews of Mike Porter

April 02, 2024

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I thought the service department did a decent job at quickly diagnosing the problem and moved forward with a solution to it. My truck was still under warranty so it was just a matter of getting the righ More

by Mike W.
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Recommend Dealer
Yes

Other Employees Tagged: Aidan

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Apr 11, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Mike, thank you so much for taking the time to leave a review! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. Glad to hear our team worked hard to quickly diagnose the problem with your Ram and identify a solution. We understand your concerns regarding communication and will address this with our team, as customer satisfaction is crucial. If you have any other suggestions for how we can make your next visit a 5-star one, please contact our General Manager, Jason Kerr, directly at JKerr@OurismanCars.com. Thank you for helping us improve and enjoy the rest of your day!

March 18, 2024

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Kudos to the dealership for ensuring that my car issue was completed and didn’t cause me anything my service representative Mr Mike Porter was outstanding and extremely professional his willingness to go More

by Anthony Dyson
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Yes
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Mar 18, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We pride ourselves on going the extra mile for our customers. Please let us know when we can assist you again.

February 08, 2024

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Great Service! ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. More

by wcyoung
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Bridget, Steve Rittter

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Feb 19, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

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