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Mike Romagossa
Refer Me
37 Reviews
37 Reviews
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37 Reviews of Mike Romagossa
November 23, 2019
Review and Suggestions for Vehicle Service First, service personnel are extremely knowledgeable & competent, friendly, accommodating, and thorough. They typically go "above and beyond" on cust First, service personnel are extremely knowledgeable & competent, friendly, accommodating, and thorough. They typically go "above and beyond" on customer service. Extras like washing your car, taking the time to answer my questions in detail, Perks to me overall include prompt & fast service, nice waiting area & refreshments. A suggestion to improve would be to drop by waiting area and give customer progress update on service lasting longer than an hour or longer than expected. This has been done on occasion, but perhaps a routine practice would make otherwise great service excellent. A suggestions for Subaru overall would be to maybe say something like, "while you're waiting for your car, why not drop by and talk to one of our salesmen to check out the new year models & features, or by the financing agent if you have any questions about leasing vs. purchasing, current or new financing options", etc. More
by WXROD77
Verified CustomerOther Employees Tagged: Greg Bourgeois, Andy Daigle
Helpful 
November 05, 2019
Very good as usual! This is the best dealer service I have ever had. They are friendly and professional. They call to let me know the car is ready and when it will be rea This is the best dealer service I have ever had. They are friendly and professional. They call to let me know the car is ready and when it will be ready every time. More
by GCMCG
Other Employees Tagged: Morgan Falterman, Rex Bubacz, Terry Scalfini, Joe Alaimo , Chuck Bordlee, Gerald Dupre, Ray Forrester, Orren Lewis, Rob White
September 09, 2019
Sercice Jist moved to NOLA from Dallas. The only thing I can recommend is that your car be washed after the service. That was an automatic in Dallas and it wa Jist moved to NOLA from Dallas. The only thing I can recommend is that your car be washed after the service. That was an automatic in Dallas and it was appreciated by all. Overall not a bad experience and I look forward to our future wfforts. More
by JOHN.WITTIG
August 05, 2019
Poor communication and and TERRIBLE CUSTOMER SERVICE I have dealt with many dealerships for my automobiles over the last 40 years. I loved Stivers Subaru in Atlanta where I bought this car. They were GR I have dealt with many dealerships for my automobiles over the last 40 years. I loved Stivers Subaru in Atlanta where I bought this car. They were GREAT. I HATE BRYAN SUBARU. I hate their lack of communication in the service department, and I hate the automated phone message telling me how much they appreciate my business. (If they really appreciated my business they would actually pick up the phone and have a real person call me, P L E A S E!) They have no idea about how to provide customer service - PERIOD. I actually called them and ask for the roadside assistance number and they had to transfer me twice, finally to the sales team who told me to get the number off the window of the car. Frankly, I knew the number was on the window but I wasn't with the car. These examples really make me want to buy some other type of car next time around. POOR CUSTOMER SERVICE IS BAD in any industry. More
by DELLPEARCE
Other Employees Tagged: Greg Bourgeois, Rex Bubacz, John Worthington, Terry Scalfini, Joe Alaimo , Chuck Bordlee, Orren Lewis, Rob White
July 24, 2019
Good service with a respect I got a great service. It’s a surprise as I got a free battery changing for almost two years used. I didn’t know at first that I had a 5 yrs warranty I got a great service. It’s a surprise as I got a free battery changing for almost two years used. I didn’t know at first that I had a 5 yrs warranty of battery. More
by CHUONG.PHANVAN
April 10, 2019
Great experience!!! Mike was very helpful! It was overall great, stress free, experience. Mike helped me find the exact car that I wanted! I love my new car!!! Mike was very helpful! It was overall great, stress free, experience. Mike helped me find the exact car that I wanted! I love my new car!!! More
by teachermoore203
Other Employees Tagged: Andy Daigle
March 26, 2019
Fisrt Time Visit My first visit to Bryan Subaru went excellently. The reception was warm and welcoming. I was greeted and did not wait for an extended period of time My first visit to Bryan Subaru went excellently. The reception was warm and welcoming. I was greeted and did not wait for an extended period of time. More
by WENDYRRANDALL
