Mike Salerno

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience. We’re glad our management and service teams were able to respond quickly and work with you—and the other dealership—to help address the concerns with your recent purchase. Our goal is to make sure our customers feel supported every step of the way, and we appreciate you giving us the opportunity to make things right. Thank you again for your feedback and the 5-star review!

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We're happy to hear everything went smoothly and that Cesar provided a pleasant experience. We’re also glad Mike was able to give you the attention and support you needed. We appreciate your feedback and look forward to helping you again in the future!

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback! We’re so glad to hear you felt respected and valued throughout your experience. Providing straightforward, transparent service is always our goal. It’s wonderful to know you were happy with both the deal and the added options on your truck. Congratulations on your new ride, and we truly appreciate your loyalty. Enjoy every mile!

Salerno Duane Chrysler Jeep responded

Thank you for your kind words! We’re thrilled to hear our team consistently provides professional, reliable service and gets you back on the road quickly. We appreciate your trust and loyalty!

Salerno Duane Chrysler Jeep responded

We’re so happy to hear your experience was excellent! Boris and Mike take pride in providing knowledgeable and professional service, and it’s great to know that shone through. Thank you for choosing us—we hope you’re enjoying your new vehicle!

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We’re thrilled to hear that Boris and the team were able to make the process smooth and enjoyable from start to finish. It’s wonderful to know that you felt supported throughout, including the follow-ups during your drive home. We truly appreciate your kind words and look forward to helping you again whenever you’re ready for your next vehicle.

Salerno Duane Chrysler Jeep responded

We truly appreciate you sharing your experience and for the 5-stars! It’s great to hear that our team could make things clear and straightforward. Our goal is always to make the process easy and to help our customers feel confident in their decisions. Thank you for your kind words—we look forward to assisting you again in the future.

Salerno Duane Chrysler Jeep responded

Thank you for returning to us and for taking the time to leave a 5-star review! We’re delighted to hear that Bud, Sal, and the entire team provided a smooth and seamless experience. Clear communication is something we prioritize, and it’s great to know you felt well supported. We look forward to welcoming you back again soon!

Salerno Duane Chrysler Jeep responded

We truly appreciate your continued trust and kind feedback! It means a lot to us that you feel valued and respected every time you visit. We look forward to providing you with excellent service for years to come.

Salerno Duane Chrysler Jeep responded

We’re truly sorry to hear about the frustrating experience you had trying to build your Jeep and the issues with communication around timing. We want every step of the process to be clear and smooth, especially for our repeat customers, and it’s disappointing to hear we missed the mark. We also apologize that your interaction with Sergio didn’t reflect the level of service we strive to provide. Your feedback is important to us, and we hope to have the opportunity to provide you with a much better experience in the future. Thank you for taking the time to share your experience. If there’s anything we can do to make this right, please don’t hesitate to let us know.