Mike Schmidt
Mike Schmidt at Mercedes-Benz of Salem
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Mike Schmidt

Service Department Manager

Mercedes-Benz of Salem

2405 Commercial St. SE
Salem, OR 97302

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4.9
75 Reviews
4.9

75 Reviews

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75 Reviews of Mike Schmidt

April 05, 2024

Dealership Rating
Employee Rating

Great serviceā€¦ fast! Everyone friendly and helpful! Waiting area comfortable and great coffee as well! More

by AMSELMACKIE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 04, 2024

Dealership Rating
Employee Rating

Top notch. Kind. Consider it an attentive. I take good care of you and do a promptly completely and professionally. More

by RANDY69
Service Price Transparency
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Recommend Dealer
Yes

December 08, 2023

Dealership Rating
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Great dealership which focuses on customer service and is Considerate of your time. The shuttle also makes it convenient to get repairs done More

by rojdav
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Post

Dec 13, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 11, 2023

Dealership Rating
Employee Rating

There were issues with our new van. Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone More

by DANISAACSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2023

Mercedes-Benz of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 05, 2023

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I own a Mercedes E320 almost 18 years old over 300 thousand miles and it still runs great! Thanks to Don and the service department. Always exceptional service and keeps me informed of what I need to More

by YOUNGMYBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Post, Evan Carroll

Nov 05, 2023

Mercedes-Benz of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Salem, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 04, 2023

Dealership Rating
Employee Rating

Thank you very much for the service I appreciate it. I hope you get more staff soon. More

by mbjenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

mbjenny responded

Thanks

Nov 05, 2023

Mercedes-Benz of Salem responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 16, 2023

Dealership Rating
Employee Rating

When I had an issue with my computer screen I immediately took my car in for service to this dealership. Not only were they able to identify the problem and fix it I was impressed by their customer service a More

by Debbie W.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Cole

Oct 17, 2023

Mercedes-Benz of Salem responded

Thank you, Debbie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Salem. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 07, 2023

Dealership Rating
Employee Rating

Service is most excellent and customer service great always appreciate the friendly atmosphere and helpfulnessā¤ļø More

by YOUNGMYBR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Post, Darren S

September 30, 2023

Dealership Rating
Employee Rating

You guys are the best. You never fail in all c ategories,Thank you very much More

by tedley029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2023

Dealership Rating
Employee Rating

We were well taken care of and the service was done in a highly professional manner. More

by jayhdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Post, Tony Cole

Aug 30, 2023

Mercedes-Benz of Salem responded

We work hard to provide that 5-star service. Thank you for choosing Mercedes-Benz of Salem!

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