Mike Thomas
Mike Thomas at Southbank Dodge Chrysler LTD
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Mike Thomas | Page 3

Corporate , Fleet and Retail Sales

Southbank Dodge Chrysler LTD

1255 Johnston Rd
Ottawa, ON K1V 8Z1

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4.8
71 Reviews

I worked for almost 15 years at another store and love where I am now at Southbank Dodge. I've met so many nice people over the years and have made many friends. I get to visit each time they come in for an oil change or service. It's our job to make it a smooth transition into the vehicle a client wants. Customer service extends far beyond the sale of a car. Be honest with people. And expect it too. I love the outdoors. I love nature. Family comes first. Take care of your four basic needs. Mental , physical, Emotional and Spiritual !

Dealership Experience

7 yrs, 1 mo

Industry Experience

21 yrs, 9 mos

Specialties & Trainings

After Sales Client Service and Satisfaction.

WD Lowe. Georgian College

View more specialties & trainings
4.8

71 Reviews

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71 Reviews of Mike Thomas

December 27, 2020

Dealership Rating
Employee Rating

Mike held true to his word, be careful 2 managers tried to pass one over me. Especially it was a safety issue. Be really careful More

by Claude Gariepy
Recommend Dealer
Yes

Other Employees Tagged: Troy Charlebois , Clayton chenier 1 star..

Dec 27, 2020

Southbank Dodge Chrysler LTD responded

Good afternoon Mr Garvey. My name is Rodrigo Brand and I am the customer relations manager. Am sorry to hear That the delivery of your vehicle was not a complete positive one. I would be interested in hearing from you. I would like to find out what Transpired. Please feel free to reach out to me at 613-731-1970 ex 2228. I will be back in the office tomorrow at 6:30 am. I look forward to hearing from you and hopefully we can rectify this issues going forward. Rodrigo Brand Customer relations manager

November 23, 2020

Dealership Rating
Employee Rating

Mike Thomas did a great job finding a company truck for us with the features we needed. I was referred to Mike by our electrical contractor and I'm happy they did. More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ala Alqasem

November 12, 2020

Dealership Rating
Employee Rating

I had a great experience with my recent new Jeep purchase at Southbank Dodge. They were very professional and transparent about the pricing, and I was able to get a good value for my trade in as well. I didn More

by Kelsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan Zechel

August 15, 2020

Dealership Rating
Employee Rating

We had a great experience dealing with Mike Thomas, Al AlQasem and other staff at Southbank, we are very pleased with our new vehicle. Would definitely recommend them. More

by Wagners
Recommend Dealer
Yes

Other Employees Tagged: Ala Alqasem , Thania at customer service

July 22, 2020

Dealership Rating
Employee Rating

Great Experience Mike was great from start to finish on this vehicle purchase. Knew exactly what we needed and he delivered. Made the process easy from start to finish More

by alan
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rami Alzabri

July 07, 2020

Dealership Rating
Employee Rating

When mom and I were down and out Service gave us credit to fix our Car. Now we're in a newer Car you know like far out More

by Ferg4e
Recommend Dealer
Yes

Other Employees Tagged: Bill Morrison , Rami Alzabri, SPENCER BACON, Patrick Butler Jr Jr, Dean Martin, Kathy Stack, Yves Sylvestre, Hasan Wahbeh, Ivan Zechel

February 02, 2020

Dealership Rating
Employee Rating

This has been our 3rd purchase at South Bank Street Chrysler Jeep. We always go back because we feel that we are in good hands and provide the best deal out there that meets our needs. Very good servic More

by Guy Barrette
Recommend Dealer
Yes

Other Employees Tagged: Jamal Mansour

January 09, 2020

Dealership Rating
Employee Rating

A Great Service Experience, Honest and Caring From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service M More

by rickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 07, 2019

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Employee Rating

Great Place, awesome service. I fully recommend Michael The garage is very clean, staff are very polite and they really know their cars. Great experience overall 5 stars. Location is good by the airport. En More

by Frank Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 05, 2019

Dealership Rating
Employee Rating

Excellent service. Honest guys. Quick and efficient. The price is the price. Straight forward. Found the exact vehicle I was looking for and gave me exactly what I was expecting for More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamal Mansour

Sep 09, 2019

Southbank Dodge Chrysler LTD responded

Thanks for this great review. So glad everything went well and you were served properly. Dave B, GM

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