Mike Treas | Page 36

I am sorry to report that my SUV stop working this morning. I drove it and after pulling into a residential garage and turning it off for 5 minutes, it would not start up again. I called the Annapoli morning. I drove it and after pulling into a residential garage and turning it off for 5 minutes, it would not start up again. I called the Annapolis Store maintenance where I had over $3900.00 worth of work done, less than one day, and they sent a road serve truck. He turned the key a couple time and it started so, I drove back to the service department at Ford on Riva road.. As I was driving all the dashboard indicators start and dropped. They did not register anymore. After I pulled up to the service door and did not turn off the key for fear of not starting up again. But, I tried to put in reverse gear to move back, it would not go into gear, at all. Not to back up or drive. I left it there with Mike Treas with the info. Also, I noticed the hood was not down tight and I tried to close it. I opened and lift it and found a transmission container under the hood on the right side laying down. More

by cabneycarter Verified Customer Verified Customer

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Mike Treas 5 Stars, going to him since 2013, always gets the job done. GIVE HIM A BOUNS the job done. GIVE HIM A BOUNS More

by jandnhelsel Verified Customer Verified Customer

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Excellent service from Mike Treas and the team at Koons Ford Annapolis; they managed to get my car serviced without an appointment, despite being booked up with other work. Ford Annapolis; they managed to get my car serviced without an appointment, despite being booked up with other work. More

by tnixon Verified Customer Verified Customer

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Mike is very professional and gets the work completed timely. Good follow-up and is attentive to the customer's needs. Gives you a good and accurate assessment of the vehicle being serviced. timely. Good follow-up and is attentive to the customer's needs. Gives you a good and accurate assessment of the vehicle being serviced. More

by RIEK Verified Customer Verified Customer

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I am thankful for the help and concern for my ancient ford SUV. Also, for Mike Treas who will see through to replacing the license plate bracket that was broken during the work in the shop. ford SUV. Also, for Mike Treas who will see through to replacing the license plate bracket that was broken during the work in the shop. More

by cabneycarter Verified Customer Verified Customer

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As usual, the Koons Ford team was efficient and quick about performing the routine service on our car. about performing the routine service on our car. More

by AJFURTH Verified Customer Verified Customer

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Always congenial, helpful and easy-going. Service writers have the knowledge to translate the noise we hear into solutions. Service writers have the knowledge to translate the noise we hear into solutions. More

by JRMAC47 Verified Customer Verified Customer

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I have trust I. My service advisor. I feel he has the customers best interest in heart. I would recommend stream lining the paperwork, it’s seems to be like governme My service advisor. I feel he has the customers best interest in heart. I would recommend stream lining the paperwork, it’s seems to be like government red tape. Just an observation. More

by PERRYAB Verified Customer Verified Customer

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This took a work truck off the road for 5 hours I will be canceling my maintenance package canceling my maintenance package More

by jamesschaefer80 Verified Customer Verified Customer

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The schedule and correction of 3 recalls went completely smoothly from drop off to pickup. smoothly from drop off to pickup. More

by mcgarvey1969 Verified Customer Verified Customer

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