Dealership Experience
2 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
3 Reviews
Write a Review3 Reviews of Mike Zwaan
February 14, 2024
If you’re looking for no pressure, down to earth sales guy then run to see Mike Zwaan. We purchased a Kona from him and it was easily the best experience I’ve ever had with a salesman. I found him to be v guy then run to see Mike Zwaan. We purchased a Kona from him and it was easily the best experience I’ve ever had with a salesman. I found him to be very accommodating. Honest, fair and total pleasure to work with. We worked with me thru text and email. He is definitely not your average salesman. More
Other Employees Tagged: Katie Bedard
December 27, 2023
Our brakes in our Santa Fe were squeaky and we took the car to First Hyundai. They told us to replace the brake pads. We did, to the tune of $700. The squeak did not resolve and we took the car back. We we car to First Hyundai. They told us to replace the brake pads. We did, to the tune of $700. The squeak did not resolve and we took the car back. We were told it was "road grit" and the brakes were fine. Squeak never resolved. We took the car to another dealership, where they found damage to the brakes so serious, I was not allowed to leave in the car until it was repaired. The front brakes were never assembled properly (the original reason for the squeak) and in the course of replacing the rear brake pads, the rear brakes were damaged. Parts were missing. Other parts were bent and punctured more parts, and the parking brake was damaged. So, First Hyundai missed the initial problem in the first place and damaged our brakes in replacing the pads. Then they either missed the initial problem again plus the damage they did when we took the car in the second time and got the road grit excuse or they lied about checking the second time. And now we have to pay $800 to get things repaired correctly and are lucky we aren't dead in a ditch somewhere. More
Other Employees Tagged: Dave Sacco, Kaulder Good , Josh Rocha
October 24, 2021
Fair prices, great communication, Mike Z. In sales understood our needs and wants and worked along with Mateo to make it happen! Very please with the treatment. understood our needs and wants and worked along with Mateo to make it happen! Very please with the treatment. More