Mikhail Berlin

If you plan on buying a car from here don’t use salesman Mikhail. He dropped the ball on sending the registration information to the title company. He left out part of the barcode which delayed me getting m Mikhail. He dropped the ball on sending the registration information to the title company. He left out part of the barcode which delayed me getting my plates which caused me to drive my new car with expired temp tags for almost a week. Then he blamed it on the title company. I spoke to the title company and she said she sends it the way she gets it (which I’m also not happy about). Also when I asked for the number for the title company he said he doesn’t have it that he communicates with them through email. While simultaneously saying they never pick up the phone. So how do you know they never pick up the phone if you don’t have the number ? Makes no sense. So then he gives me the name of the title company and I look online and find them and there phone number. And they pick up almost immediately. So that was another dishonest exchange I had with him. Typical snake oil salesman. Stay away at all costs. More

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Service writer was the best. No pressure at all was put on me to do their recommendations. No pressure at all was put on me to do their recommendations. More

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*******Update 12/31/2025****** Below are my past two purchases through Toyota of Nashua, even though this is really my third purchase through them First salesman not there anymore) and my family’s fourt purchases through Toyota of Nashua, even though this is really my third purchase through them First salesman not there anymore) and my family’s fourth in total. Mikhail went above and beyond what I expected! Excellent Experience! Well Mikhail came through AGAIN! Now I never thought I’d be in this truck but Mikhail made it happen! We agreed on price and Mikhail went in and roughed up the financing team and made it happen! I’m telling you, you want or need a car go see Mikhail NOW! This is our 4th car purchased at Toyota of Nashua and we couldn’t be any happier with our experience there! Top of the line Sales and Service teams! 3/1/2024- Great experience! You want/need a car? Go see Mikhail Berlin at Toyota of Nashua! He has gone above and beyond what ANY salesman has done ever! This my family's third purchase through Toyota of Nashua and I couldn't be any happier with this dealership or the sales department! A huge thank you to Rick and Mikhail for all their help with our past and present purchases! Job well done team! We will be back undoubtedly! More

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If you’re buying a car anywhere else, you’re doing it wrong. I just picked up my 2025 Toyota RAV4 from Mikhail at Toyota of Nashua, and this man is on another level. He doesn’t just sell cars—he delivers wrong. I just picked up my 2025 Toyota RAV4 from Mikhail at Toyota of Nashua, and this man is on another level. He doesn’t just sell cars—he delivers deals so good you’ll wonder why you ever considered going anywhere else. The transparency? Perfect. The customer service? Unmatched. The whole process? Fast, smooth, and almost suspiciously easy. Mikhail is the top salesperson in NH, no contest. If you want a hassle-free experience, an incredible deal, and someone who genuinely knows what they’re doing, run—don’t walk—to Toyota of Nashua and ask for Mikhail. You’ll thank yourself later. More

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Mikhail was very accommodating and helped me get my Prius. He even picked me up at my house to get my car since I did not have a ride. Prius. He even picked me up at my house to get my car since I did not have a ride. More

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Traded my car in, leased a new car, in & out in 90 minutes. Great experience and very knowledgeable sales person. minutes. Great experience and very knowledgeable sales person. More

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Good people, environment and vibe, thanks for your work. See you next time when I come back for 4Runner. See you next time when I come back for 4Runner. More

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I had an amazing experience working with Mikhail during the purchase of my new car. From the very beginning, he was professional, patient, and genuinely helpful. He listened to what I needed, walked me thr the purchase of my new car. From the very beginning, he was professional, patient, and genuinely helpful. He listened to what I needed, walked me through all the options, and never once made me feel pressured. He made the whole process smooth and stress-free, and I truly appreciated how transparent and honest he was throughout. If you’re looking for someone who actually cares about your needs and goes the extra mile to make sure you’re happy, Mikhail is your guy. Highly recommend! More

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The actual service work was excellent, BUT the damned technician reset the "Total Average" mpg setting, one that I had not reset in the 18 months that I've owned the vehicle and that I had planned on kee technician reset the "Total Average" mpg setting, one that I had not reset in the 18 months that I've owned the vehicle and that I had planned on keeping going so as to see the actual mpg over the life of the vehicle. That's impossible now, and I'm furious about it. There is absolutely NO reason for a service technician to reset that! Needless to say once the "free" services I got as part of the purchase are finished I will be taking my car to my long-standing service station. And I sent a message using the dealership's own "contact us" form on their web-site and got an automated "someone will be in touch with you shortly" and in 24 hours nobody's gotten in touch with me. Not that I really expected them to, given the fact that nobody responded to a "contact us" form I had filled out about a year ago. Oh well, live an learn. More

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Full satisfaction. Sales (Mikail) listened and understood what I wanted, and made it happen in short time. Sales (Mikail) listened and understood what I wanted, and made it happen in short time. More

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