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Mitch Congdon
Refer Me
35 Reviews
Mitch has 30 years of automotive experience. He has overseen multiple stores for corporate groups as well as family-owned groups. His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston. Having traveled the world, he has forgotten as many languages as he knows. He has a bachelor's degree from James Madison University. He has over 35 years of extreme sports including snow skiing and solo rock climbing.
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35 Reviews of Mitch Congdon
April 24, 2024
Honest and fair! I was convinced I had an issue with my transmission. Diagnosis was an exhaust related issue - price quoted - price didn't change and work was done I was convinced I had an issue with my transmission. Diagnosis was an exhaust related issue - price quoted - price didn't change and work was done in a timely fashion. I'm not sure what another shop would have done, but I will never know because I won't go anywhere else but Freeman Toyota in the future! More
by hsanders1
Verified CustomerOther Employees Tagged: Steve Curry
Helpful 
April 21, 2024
Had a few issues. ..this is the 2nd time I've had my truck in for bad tire pressure sensor and its still not fixed AGAIN. Had counted on getting the vehicle washed how ..this is the 2nd time I've had my truck in for bad tire pressure sensor and its still not fixed AGAIN. Had counted on getting the vehicle washed however they said that wasn't possible because the tires were too wide - that wasn't an issue before... I think someone got lazy! Have asked several times to have the email corrected on these messages but that still hasn't happened. The good thing is the people are always nice and the truck gets in and out timely (not fixed but timely). They did do a recall and give me the 2nd key fob. They also provide a shuttle service which was very convenient. I live about an hour away so making the journey for service is not an easy task and the tire pressure issue can only be fixed by them. When I bring it in I do wish they would fix it correctly. More
by DIANA_S_COLUNGA
Other Employees Tagged: Steve Curry
April 19, 2024
Great experience - very friendly staff and extremely responsive to questions and provided timely updates on the status of my vehicle. responsive to questions and provided timely updates on the status of my vehicle. More
by HSANDERS1
Other Employees Tagged: Steve Curry
April 05, 2024
Thank you for the service ! They make sure to send triple the amount of emails text messages and phone calls to make sure that you remember to come in! They make sure to send triple the amount of emails text messages and phone calls to make sure that you remember to come in! More
by BUTTERFLYJAMNIK
Other Employees Tagged: Harry Cummings, Tim Farrand, Malorie Williams, Steve Curry, Haley Shortnacy, Desmond Adger, Charlene Gee, Dusty Jager, Whitley Harrell
March 15, 2024
Excellent customer service. Tjr personnel were.attentive and polite . I would recommend this place. Thanks Tjr personnel were.attentive and polite . I would recommend this place. Thanks More
by victoryiythanks
Other Employees Tagged: Harry Cummings, Tim Farrand, Desmond Adger, Dusty Jager
March 12, 2024
The service advisor told me wrong back in Decemeber and now I'm out of warranty...then I had someone reach out by the name of Mitch trying to help and thrn just completely ghosted me even though he reached now I'm out of warranty...then I had someone reach out by the name of Mitch trying to help and thrn just completely ghosted me even though he reached out to me! Completely unprofessional. More
by katielile01
Other Employees Tagged: Dusty Jager, Peter Stevenson
March 11, 2024
Peter Munoz and Mitch were fantastic. This service department is always great and they have never disappointed. Toyota as a company has failed but the dealership location has very little This service department is always great and they have never disappointed. Toyota as a company has failed but the dealership location has very little to do with corporate. More
by DAN.ALLE123
Other Employees Tagged: Peter Munoz - 5 stars
February 16, 2024
A freeman toyota is an excellent way to serve customers with everything anytime, so helpful. with everything anytime, so helpful. More
by BIKHTIYARAZEEZ
Other Employees Tagged: Harry Cummings, James Padillla, Elizabeth Soward, Tim Farrand, Steve Curry, Tom Schrage, Mino Thanavadee, Juan Gutierrez, Desmond Adger , Lexus
February 08, 2024
Freeman toyota is good well recognized reliable service oriented company and the service of which is exceptional. oriented company and the service of which is exceptional. More
by BIDHYA.MISHRA2
Other Employees Tagged: Harry Cummings, Elizabeth Soward, Tim Farrand, Steve Curry, Haley Shortnacy, Desmond Adger, Charlene Gee, Dusty Jager, Whitley Harrell
