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Mitch Poole
Mitch Poole at Jimmy Britt Chrysler Dodge Jeep RAM
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Mitch Poole

Service Advisor

Jimmy Britt Chrysler Dodge Jeep RAM

2054 US-441
Dublin, GA 31021

Contact Me
4.8
370 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

Specialties & Trainings

RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert

4.8

370 Reviews

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370 Reviews of Mitch Poole

May 02, 2024

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Employee Rating

Jamie provided me with great service! He was very knowledgeable and understanding when explaining problems or concerns wrong with my vehicle! More

by bhayslip07
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

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April 28, 2024

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They were very efficient and friendly and helpful. They updated me and alerted me upon completion More

by ddpeacock82
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Boney

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April 17, 2024

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I would have liked to have had better communication from the dealer service center. The only communication I got was from an email 20 minutes after checking in. More

by jodi_14_2001
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Wright, Jamie Boney

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Apr 17, 2024

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hello Jodi - our sincerest apologies you didn't receive the level of communication you deserved. That is one of the things we reinforce the most with our team so there is no excuse on our part. I'd still be interested in hearing a little more detail (along with your contact info to make sure we can better assist you in the future. Would you share some additional info to me in an email to joe@jimmybrittauto.com?

April 16, 2024

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My first time visiting for my first oil change and tire rotation. 100% satisfied with everything More

by lucybruce28
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Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

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April 14, 2024

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Good professional mattered, nice greetings, and very detailed explanation of trucks performance and problems. Always will enjoy the service at Jimmy Britt! More

by bhayslip07
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

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April 13, 2024

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Had a wonderful experience with Mitch even though it was last minute and I will be going back More

by buttnribs250
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Recommend Dealer
Yes
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April 13, 2024

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The Jimmy Britt Chrysler Dodge Jeep RAM service department is top-notch. Great communication and treatment every visit. More

by michael.gloyd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

Helpful
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April 09, 2024

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Great service, great communication and explanation of issues, and speedy results and completion of repairs. No complaints at all. More

by rhughes402
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Recommend Dealer
Yes
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April 04, 2024

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Always help full on every visit. will call and let you know what needs to be done and the cost. More

by jimmygflanders
Recommend Dealer
Yes
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April 04, 2024

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Employee Rating

Always help full on every visit, Will call and let what needs to be done and the cost for repairs. More

by jimmygflanders
Recommend Dealer
Yes
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