Mo Harwood
New Car Sales Manager
Golling Chrysler Dodge Jeep Ram
2405 S. Telegraph Road
Bloomfield Hills, MI 48302
23 Reviews
Write a Review23 Reviews of Mo Harwood
December 16, 2023
My experience started via your web link where I found a 2023 Dodge ram TRX. Within less than 12 hours was reached by Liam Downey and he, professionally and courteously answered all my initial questions. Ov 2023 Dodge ram TRX. Within less than 12 hours was reached by Liam Downey and he, professionally and courteously answered all my initial questions. Over the next 2 1/2 weeks, we emailed and text each other as we worked out a purchase. Liam was prompt and all of his answers, and is one of the most professional car salesman I have encountered. More
Other Employees Tagged: Liam Downey
July 31, 2023
Rick and Mo took care of me best customers service I experienced buying a car. They gave me everything I asked for I would definitely be going back when my lease up to get another vehicle. experienced buying a car. They gave me everything I asked for I would definitely be going back when my lease up to get another vehicle. More
Other Employees Tagged: Rick Rabe
July 02, 2023
Rick was great to work with! He found me exactly what I was looking for and the purchase was quick and flawless. This was the 2nd car Rick sold to my family within a 3 week per He found me exactly what I was looking for and the purchase was quick and flawless. This was the 2nd car Rick sold to my family within a 3 week period and we both enjoyed the experience and love the product. THANK YOU RICK!! More
Other Employees Tagged: Rick Rabe
October 17, 2022
Amazing service everytime by everyone. Thank you Golling Jeep Teri and Team. Always a great experience. Thank you Golling Jeep Teri and Team. Always a great experience. More
Other Employees Tagged: Teri Sullivan, Matt Godfrey , Avery Beck
August 23, 2022
Kyle is definitely a caring salesman! He went above and beyond for me, He knows the ends and outs and is very knowledgeable in his field. He went above and beyond for me, He knows the ends and outs and is very knowledgeable in his field. More
Other Employees Tagged: Kyle Hellner
August 21, 2022
I spoke with Jeff Mann in fall 2021 about a Wrangler and he gave me a wealth of knowledge. Fast forward to August 2022, my finances have improved, I’m ready to buy. Kyle worked with the dealership to get a he gave me a wealth of knowledge. Fast forward to August 2022, my finances have improved, I’m ready to buy. Kyle worked with the dealership to get a great trade in on my Fiat that has some electrical and aesthetic problems, although the engine is fine. I ordered a MY23 Jeep Wrangler 4xe through Kyle very easily on 8/12/22. The Inflation Reduction act was signed on 8/16, I read it at work with my coworkers 8/17-8/18, and on 8/18 figured out I need to act quickly to capitalize on the tax credit, as my MY23 may not be delivered in 2022, thus losing at least $3,750. I called Kyle, he moved my allocation to one of their only in-stock MY22 4xes, explained how my deposit would be transferred, etc. and by 3 pm on 8/20, I had the new Jeep in my hands. I was trying to finance through my credit union, and there were your run-of-the mill miscommunications about where my CDI discount would be, total price of vehicle, trade-in value, etc. Kyle made a typo on the trade-in, I asked for clarification, and he corrected it immediately. John Sawson, one of the finance managers at the dealership, worked with Kyle and I. I tried to close on Friday, 8/19, but couldn’t because of a downpayment miscommunication. John and Kyle called me at 5:30 on Friday to explain, and let me know that John would be out and Kyle would be in the following day (Saturday). Come Saturday, I call my bank before dealership opens, get the ball rolling. The bank’s underwriters capped my amount based on my lack of loan history (I am 23, never had a loan). The capped loan amount+ my max downpayment was about $10k short of money the dealership needed. I got my cashier’s check with downpayment and headed to dealership. Kyle then busted his xxx with the finance manager to close the deal. Sure, I got a higher APR than my credit union, but my car is on its last limbs. If that thing blows in 2 months, I’m SOL. I was busting xxx to buy the vehicle ASAP for 1) tax credit and 2) make sure no one else got it. Kyle busted his xxx and understood that I was doing the same. He worked with me and understood my needs. He communicated as best as he could. He filled up my jeep and charged it to full before I got there. I don’t plan on repeating this stressful process very often, especially because a Wrangler has been my dream since I was a kid. Kyle knew that, especially as a Wrangler owner himself. There were kinks that had to be worked out. Buying a car is the second biggest purchase an American makes in their life. Kyle could see my stress and recognize it. He did his best, and I walked out with a xxxx good deal, ESPECIALLY in today's market. If I EVER hear a friend desiring a Wrangler, I’m sending them to Kyle. Kyle’s support team, in Monique, John, Marty, Jeff, and even another salesmen named Cooper that I small-talked with, were excellent. shopping at Golling was a fantastic experience and I will speak honestly about how I was treated. 10/10. Not sure what could have been done better, because everything moved as fast as it could, and the people understood my urgency and needs. More
Other Employees Tagged: Marty Knudsen, Jeff Mann, Kyle Hellner, John Sawson
July 09, 2022
I've leased cars my whole life and this was my first experience with Golling and it was by far the easiest and best experience I've ever had. Tyler and team were prompt and educational. I will be coming experience with Golling and it was by far the easiest and best experience I've ever had. Tyler and team were prompt and educational. I will be coming back for my next lease without hesitation. More
Other Employees Tagged: Matt Godfrey, John Sawson , Tyler Derikx
June 30, 2022
Kyle was very informative, and thorough. Also patient and overall awesome... I'll be back and sending friends and family! Also patient and overall awesome... I'll be back and sending friends and family! More
Other Employees Tagged: Kyle Hellner
June 14, 2022
Love this dealership! Always helpful and accommodating no matter the circumstances. They got me into a truck during the shortage and made it hassle free! Always helpful and accommodating no matter the circumstances. They got me into a truck during the shortage and made it hassle free! More
Other Employees Tagged: Teri Sullivan