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Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9

40 Reviews

Overview Reviews (40) Inventory (189)

Dealership Experience

2 yrs, 2 mos

Languages Spoken

English

4.9

40 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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40 Reviews of Mobile Service

May 02, 2025

Dealership Rating

Employee Rating

I always have great service when taking my car to Campbell Ford. The service there is always fantastic. Campbell Ford. The service there is always fantastic. More

by cwhite2564

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

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May 01, 2025

Dealership Rating

Employee Rating

The mobile service Campbell's provides is very convenient. The tech Moe completed the work and was very knowledgeable and friendly. convenient. The tech Moe completed the work and was very knowledgeable and friendly. More

by debcampbell54

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moe

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May 01, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

April 29, 2025

Dealership Rating

Employee Rating

Very helpful and convenient for them to come to our house for some service work for some service work More

by RYANAILES59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

April 28, 2025

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Employee Rating

Very professional the technician that came out to do my brakes his name was Mo. brakes his name was Mo. More

by niteowls71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 28, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

April 28, 2025

Dealership Rating

Employee Rating

Very responsive and super willing to be flexible. Loved the service experience and will be booking again. Loved the service experience and will be booking again. More

by ALBIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 26, 2025

Dealership Rating

Employee Rating

So great to work with: communication, their work. All of it!! Would highly recommend Campbell! All of it!! Would highly recommend Campbell! More

by LUBBERS6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 26, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 26, 2025

Dealership Rating

Employee Rating

It's very convenient when Ford mobile service comes to your house and does the needed repairs on time and friendly, thanks Campbell Ford. your house and does the needed repairs on time and friendly, thanks Campbell Ford. More

by dukelawton6756

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Vincent Hernandez

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Apr 26, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 24, 2025

Dealership Rating

Employee Rating

Every thing was great! My only issue was with a follow up email saying my tire tread was questionable. I bought new tires within the last 4 months, there is nothing wron My only issue was with a follow up email saying my tire tread was questionable. I bought new tires within the last 4 months, there is nothing wrong with my tread! More

by Suzanneernzen1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

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Apr 24, 2025 -

Campbell Ford responded

Thank you so much for your feedback, Suzanne! We are so glad that we had the opportunity to work with you and we will share your comments with the team. Please don't hesitate to reach out if you need anything else.

April 24, 2025

Dealership Rating

Employee Rating

Excellent service every time,Zach my mobile oil technician is always on time,knows what he's doing and always friendly. I will always recommend Campbell ford for myself and others. Thank you technician is always on time,knows what he's doing and always friendly. I will always recommend Campbell ford for myself and others. Thank you More

by KELLYMCCLENAHAN35

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 20, 2025

Dealership Rating

Employee Rating

Mobile Service came to my house to take care of a factory recall. Technician was friendly and knowledgeable. All went well. recall. Technician was friendly and knowledgeable. All went well. More

by BLUERACE44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 20, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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