Mobile Service

This Auto dealership went out of it's way to do a factory recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But after picking up my truck from this Elkhart location and asking them is everything ok. As I was driving home, I stopped to look at the paperwork. It showed only a Oil change. I called the Elkhart dealership, they said couldn't do the recall on this day. Even though a appointment was made with their service manager saying it would be done right after the Oil change was completed. I was extremely upset and Vowed to Never go back to a Dealership that Fails to meet it's expectations. Two days later, out of the Blue. A service consultant from Campbell Ford called me. The female caller saw that my truck needed this Recall Work and asked if I would like their technician to do that work at my home. I was very happy that this was going to be taking care of! The technician came out on the scheduled day and quickly resolved the issue. The technician explained what the recall was about and that he just needed to reprogram the transmission computer. I was very happy with this Great Service and I be taking my truck to Campbell Ford in the future instead of the Disappointing Elkhart dealership!! More

by bobyadz700 Verified Customer Verified Customer

Report | Print

Friendly staff and good work. Loved the clean car and pleasant experience. Thank you guys! Loved the clean car and pleasant experience. Thank you guys! More

by Cindy Verified Customer Verified Customer

Report | Print

I was completely impressed with their service. They showed up on time and did not disrupt me while I was teaching. They showed up on time and did not disrupt me while I was teaching. More

by Lilac2001 Verified Customer Verified Customer

Report | Print

Very good service and technician was very polite. Explained what he was doing and why the need for the replacement battery. Explained what he was doing and why the need for the replacement battery. More

by TOM.MCLAUGHLIN.RETIRED Verified Customer Verified Customer

Report | Print

Loved the mobile service X x x x x x x x x x x x More

by MIKE.COOLHAND Verified Customer Verified Customer

Report | Print

Their communication was great! Very easy to work with. They were very professional. Extremely happy! Very easy to work with. They were very professional. Extremely happy! More

by bc101886 Verified Customer Verified Customer

Report | Print

Great job. Fast efficient service. Very convenient. They came and fixed car at my house. Fast efficient service. Very convenient. They came and fixed car at my house. More

by No thanks Verified Customer Verified Customer

Report | Print

Helpful people willing to help and answer questions and explain all details about the service needed explain all details about the service needed More

by ELIZABETHRFAULKNER Verified Customer Verified Customer

Report | Print

I Love the home service. 10 stars for my service and the guy sorry forgot his name was the best!! 10 stars for my service and the guy sorry forgot his name was the best!! More

by STACY1162 Verified Customer Verified Customer

Report | Print

On site service was top shelf. Great work. The tech who took care of my recall was courteous and respectful of my time. He did an amazing job. Great work. The tech who took care of my recall was courteous and respectful of my time. He did an amazing job. More

by BOJAQUES Verified Customer Verified Customer

Report | Print