Monica Ramirez
Monica Ramirez at Yellowstone Motors
Refer Me

Monica Ramirez

Parts Specialist

Yellowstone Motors

1105 W Coulter Ave
Powell, WY 82435

Contact Me
5.0
50 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

5.0

50 Reviews

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50 Reviews of Monica Ramirez

May 11, 2024

Dealership Rating
Employee Rating

If you pay this much for a vehicle I should not pay $100 for an oil change. If Yellowstone wanted this vehicle back in the best shape possible it would pay for all oil changes and services!!! Step up!!! More

by swiftgrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2024

Yellowstone Motors responded

We do appreciate your business! Your new truck comes with ToyotaCare, which (among other things) recommends an oil change at 10K and 20K. This 5K service isn't included. Your truck takes 8 quarts of Toyota TCMO 0w20 synthetic blend oil; we're confident that our pricing is more than competitive! Please don't hesitate to call 754-5743 and ask for the Service Manager, Robbi Steinbach, if you have any other questions.

April 29, 2024

Dealership Rating
Employee Rating

Kenny is the best, Nice selection of vehicles, easy to work with, everyone is friendly, highly reccomend. More

by spinnin_3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fred Fink, Kenny Parker

Apr 29, 2024

Yellowstone Motors responded

Thank you so much for taking the time to share! We appreciate it very much.

April 29, 2024

Dealership Rating
Employee Rating

Purchasing a vehicle from this dealership was quick and easy, and having Delana to help explain the process and answer any questions quickly was amazing! More

by daveslyke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fink, Delana Bear

Apr 29, 2024

Yellowstone Motors responded

Thank you for your kind words and please don't hesitate to call us anytime!

April 19, 2024

Dealership Rating
Employee Rating

Kenny helped us find the vehicle we were looking for. He was cordial and fun, even showing us pictures of his new puppy! He knew all the info we needed and was very helpful. Then, Monica helped us with t More

by beckersj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Parker

Apr 19, 2024

Yellowstone Motors responded

Wow, you really made our day! Thank you for taking the time to let us know your experience went so well.

April 14, 2024

Dealership Rating
Employee Rating

Fastest easiest vehicle I’ve ever purchased Good prices and fair trade in value Thanks More

by Windriverdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Parker

Apr 15, 2024

Yellowstone Motors responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2024

Dealership Rating
Employee Rating

Exelente place to shop pleasant people they always treat you with respect and courtesy I highly recommend Yellowstone motors More

by hernandeztere57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Yellowstone Motors responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Yellowstone Motors, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2024

Dealership Rating
Employee Rating

Delana made our purchase easy. We had been looking for a Highlander for awhile, in a specific color, and because they are in such high demand, we were coming up short in all of our More

by Jamie Nyrehn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delana Bear

Mar 31, 2024

Yellowstone Motors responded

Hello Jamie: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Delana and our team, and we look forward to working with you again.

March 29, 2024

Dealership Rating
Employee Rating

Delana and the team at Yellowstone are great! Very personable and actually listened to our needs in choosing a new vehicle. We are very happy with our purchase!! More

by Kristen
Recommend Dealer
Yes

Other Employees Tagged: Fred Fink, Delana Bear

Mar 30, 2024

Yellowstone Motors responded

Hello Kristen: Thank you so much for choosing Yellowstone Motors! Please let us know if we can be of any more assistance!

March 27, 2024

Dealership Rating
Employee Rating

Thomas Scott was our salesman. He was amazing and went out and beyond to help us with a new car. We had our first oil change and maintenance check and the service department was al More

by patriciapaulsen907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Yellowstone Motors responded

Thank you so much, Patricia, for your kind words for Thomas and for leaving us this excellent feedback! We will share your comments with our service team as well! Thank you!

March 21, 2024

Dealership Rating
Employee Rating

Delana is very personable and invested in helping her customer. She made the buying experience very easy, we had everything arranged before we left the house. Did a quick test drive, trade in and were on More

by Spencer.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delana Bear

Mar 21, 2024

Yellowstone Motors responded

Thanks for your feedback on your recent visit to Yellowstone Motors. It's great to hear that Delana was able to assist you and that you had such a positive experience.

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