Monica Rodriguez

Bill was a pleasure to work with. He made the process of buying my dream truck a breeze and answered all my questions. I told him what I wanted and my price range, and he made it happ He made the process of buying my dream truck a breeze and answered all my questions. I told him what I wanted and my price range, and he made it happen with no xx. I highly recommend Bill for buying your next vehicle. More

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The sales experience was wonderful. I worked with Monica Rodriguez and she was great. I got a great deal on my truck, and did not pay anywhere near sticker price. However, getting over I worked with Monica Rodriguez and she was great. I got a great deal on my truck, and did not pay anywhere near sticker price. However, getting over to finance and completing the entire process was a real pain. I started working with Monica at 1045am, and did not finish in finance and signing all paperwork until 445pm. So, it literally took my entire day to purchase a vehicle, which is the one thing I hate the most about doing when purchasing a new vehicle! So 5 stars on the sales team, and everyone's friendliness, but 1 star for the finance team and getting me out of there quickly, so overall a 3 star experience. More

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Just had a great experience working with the sales team at especially, Monica. She was very proactive and responsive and if she didn't have information for me she very quickly got it. Davide was a great at especially, Monica. She was very proactive and responsive and if she didn't have information for me she very quickly got it. Davide was a great help, especially as it pertains to electric vehicles. Will certainly recommend working with Monica, Davide and the team at Cadillac. Overall a great experience and I would definitely go back. More

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We had a very pleasant sales person name, Monica. We connected with her very well. I will recommend her highly. We connected with her very well. I will recommend her highly. More

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Great customer service from everyone who helped us- the manager, finance manager and especially Monica our sales person, who made the process extremely easy and comfortable. Thank you for all your help pur manager, finance manager and especially Monica our sales person, who made the process extremely easy and comfortable. Thank you for all your help purchasing our vehicle! More

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Monica was great, very helpful, quick and listened to our needs. Would definitely recommend to friends needs. Would definitely recommend to friends More

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Good service and pleased with vehicle. Took a while to negotiate, but it worked out. Took a while to negotiate, but it worked out. More

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Monica was awesome. Made the purchase a breeze. I will definitely recommend others to buy. Made the purchase a breeze. I will definitely recommend others to buy. More

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Great dealership been going there 18 years the team has changed and is all good mr Rodrigues a good godly man and always a great person to do business. Looking forward to another 18 years we love our new. changed and is all good mr Rodrigues a good godly man and always a great person to do business. Looking forward to another 18 years we love our new. Xt5 see you in 4 years. Thank you and God bless More

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Purchased a 23 Escalade from this dealership. We had a few issues: front bumper bolts were missing, also they never placed wheel lock in vehicle when rims were installed. Tried contacting the dea We had a few issues: front bumper bolts were missing, also they never placed wheel lock in vehicle when rims were installed. Tried contacting the dealership many times. First time we called about this issue, we were told that the wheel lock hasn’t come in yet which doesn’t make sense (how were the rims placed on the vehicle without the lock)? Then we were told that we didn’t sign paperwork to receive this wheel lock. Finally we were told that it was mailed out via mail. We never received it to this day. The dealership never followed up to see if we received the lock and when we call we get many different answers some say it was mailed others say they are looking for it. The dealership told us to file a complaint with Cadillac manufacturer if we are not satisfied. Obviously customer service is not their priority. At this point I don’t know who to contact to get my wheel lock. I just hope I will not have an emergency which involves my wheels. More

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