Monte' Burney

"If you are looking for a new vehicle, I highly recommend Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pu Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pulled into my driveway. My sales rep, Kenny Jones, was a pleasure to work with. The sales process can be daunting, but Kenny resolved all my questions quickly, honestly, and with no difficulties. There was no pressure—just wonderful service and total transparency. Financing can often be the stressful part, but Julien Allinder xxI Manager handled my transaction with high professional standards. The paperwork also was with good explanation and without pressure. A special thank you to Tyler Ratledge, F&I Director, for clear understanding, his complete and total professionalism, and all the work he put in quickly the next day. Tyler, Kenny, and Julien completely owned the situation and can resolve any issue, question, or problem without fail. What really stood out was how they went above and beyond; when it came time to take the truck home, they ensured I was confident with the power-retractable running boards and the JBL Premium Audio system and all systems even after closing they were helping me. I have never had a dealership do that. WOW, what a great feeling I have the next day thank to them. I am sure this excellence goes for the entire sales force at Toyota of Cleveland, TN. They stayed committed to getting the deal right for me. Without fail, my next purchase will be with them again in the near future!" More

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Unlike any Dealership that I have ever had dealings with! Austin Calfee made this experience the easiest of all my car buying history! The entire team at Toyota of Cleveland went above and beyond my expectat Austin Calfee made this experience the easiest of all my car buying history! The entire team at Toyota of Cleveland went above and beyond my expectations! More

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Excellent experience at Toyota of Cleveland working with Austin and Julien. They were great with communication, answered all my questions, and made the entire process incredibly easy and convenient — even b Austin and Julien. They were great with communication, answered all my questions, and made the entire process incredibly easy and convenient — even bringing the vehicle and paperwork to us. This was my first car purchase in 15 years, and they made what could have been stressful feel smooth and comfortable. Super nice to work with and I felt genuinely taken care of. More

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excellent customer service, great coffee, caring attitude from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks More

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Austen, Tyler and Justice were a wonderful team to work with. Thank you TOC for all your expertise. with. Thank you TOC for all your expertise. More

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Toyota is the best place to buy your car! Would recommend to everyone! Go see Alfred! Would recommend to everyone! Go see Alfred! More

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Total professionals . Not pushy . They listened to what I needed and they want what’s best for you . Not pushy . They listened to what I needed and they want what’s best for you . More

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Outstanding customer service and care! The team at Toyota of Cleveland really take their time with you and treat you like family. The team at Toyota of Cleveland really take their time with you and treat you like family. More

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Our sales person was Mathew and he was outstanding. We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his w We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his way to make sure we were happy and satisfied with our new Siena Van. More

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I have purchased 3 vehicles (4 if you count my husband’s) from this dealership and have had a great experience each time. The management and staff go above and beyond for their customers. from this dealership and have had a great experience each time. The management and staff go above and beyond for their customers. More

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