Morgan Grandy

I've always gone with Ford. Now I've got my Dream car. Thank you Now I've got my Dream car. Thank you More

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The worst experience I've ever had! I wouldn't go back there if that was the last dealership around!! Very untrustworthy!! Take it anywhere else I wouldn't go back there if that was the last dealership around!! Very untrustworthy!! Take it anywhere else More

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Candice Wiley et al were terrific.Super job very Candice Wiley et al were terrific. Super job very personable & Lyft was convenient Very pleased with the service Don't know what else to say Candice Wiley et al were terrific. Super job very personable & Lyft was convenient Very pleased with the service Don't know what else to say More

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They are very time oriented and keep you apprised on the status of your vehicle! status of your vehicle! More

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With other dealers in the area never responding, Morgan answered my first call, gave me a quote for parts and labor, and set the appointment in less than 3 minutes. My service appointment was on time, don answered my first call, gave me a quote for parts and labor, and set the appointment in less than 3 minutes. My service appointment was on time, done earlier than they estimated, and no surprises. I recommend them for all Ford service needs. More

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Took my vehicle in for an oil change, service and alignment on 12-1-20. I asked for the truck NOT to be washed and the truck was washed to their standards, not the standard I brought it in as. The al alignment on 12-1-20. I asked for the truck NOT to be washed and the truck was washed to their standards, not the standard I brought it in as. The alignment they did was worse than when I brought the truck to them, and this was supposedly after they test drove it. I was charged for an extra quart of oil I didn't need or use and they neglected to grease anything on the front end. They also returned the truck to me minus a radiator cap, and I only found that out when I went to the parts store to replace my air filter for 15 bucks, not their outrageous fee. I absolutely will never take anything to this place again, and as someone older who depends on dealerships to do the work I pay handsomely for, and to be honest and thorough in their workmanship I must say I am more than disappointed, I am thoroughly disgusted. More

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Been working for Dedrick for over a year to make this happen. Consistent follow up. Couldn’t have asked for a better purchase experience. Can’t wait to buy again. happen. Consistent follow up. Couldn’t have asked for a better purchase experience. Can’t wait to buy again. More

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Morgan & service staff did a used vehicle inspection on my F150 and also fixed two other small issues in the cab. Morgan & service staff were friendly, timely and great to work with. I will definitely call my F150 and also fixed two other small issues in the cab. Morgan & service staff were friendly, timely and great to work with. I will definitely call Morgan in the service department at Chapman Ford Scottsdale if I need future service on my F150. More

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Easy Sale! Morgan was great - we coordinated mostly via email and text and he was able to find the car we wanted at another dealership and have delivered for us. Morgan was great - we coordinated mostly via email and text and he was able to find the car we wanted at another dealership and have delivered for us. It was nice not having to spend 6 hours at the dealership buying a car. Everyone was friendly and accommodating and I love my new Explorer! More

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Very pleasant experience Things went smoothly and quickly. Paperwork was ready when I arrived for my appointment and was out in about an hour. The sales rep was easy to work Things went smoothly and quickly. Paperwork was ready when I arrived for my appointment and was out in about an hour. The sales rep was easy to work with and there was no pressure what so ever. The sales rep picked me up at my house and drove me back to the dealership so I didn't have 2 cars; a very nice gesture. More

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